Industrial Waste Unit
The Water Department's surcharge program recovers the costs from treating wastewater that exceeds the characteristics of a normal residential customer. The Industrial Waste Unit administers the City's surcharge program through identification of surchargeable customers and regularly scheduled wastewater sampling. Surcharge billing is based on the Biochemical Oxygen Demand (BOD5) and the total suspended solids (TSS).
For specific information on the surcharge program and how surcharge bills are calculated, please consult IWU's surcharge brochure.
For specific information on the City's laundromat surcharge program, please consult IWU and the Water Revenue Bureau's laundromat surcharge flyer.