1. Who can I contact when a sign is missing, damaged, turned, etc?

Contact the Streets Department's Customer Affairs Unit at 215-686-5560 between 8:00 AM and 5:00 PM.

Signs for Limited Time Parking, Loading Zones, and Handicap Parking, should be referred to the Philadelphia Parking Authority at 215-683-9735.

2. Who can I contact for an All-Way Stop sign?

Please write to the Chief Traffic Engineer in the Streets Department. Your request will be acknowledged and a study will commence. We are obligated by the results of the study.

3. How do I request to change the direction of traffic on my street?

This request must start with City Council. Please contact your District Councilperson for their requirements. Upon receipt of the request from Council, the Streets Department's Traffic Division will investigate the effect on safety and circulation.

4. Who can I contact when the white/yellow paint lines or crosswalks are missing/faded?

Contact the Streets Department's Customer Affairs Unit at 215-686-5560.

5. Who can I contact when I need a handicap parking space in front of my house?

Contact the Philadelphia Parking Authority at 215-683-974l.

6. Who can I contact when I need a Loading Zone for my business?

Contact the Philadelphia Parking Authority at 215-683-9742.

7. How do I get residential permit parking?

Contact the Philadelphia Parking Authority at 215-683-9730.

8. How do I temporarily prohibit parking for moving, work, delivery, etc?

Contact the Streets Department's Traffic Division at 215-686-5525 by 3 PM the business day prior to your need.

9. How can I prohibit trucks from parking on my residential street?

Please write to the Streets Department's Chief Traffic Engineer

10. What can I do about parked cars blocking my driveway?

Contact the Streets Department's Customer Affairs Unit at 215-686-5560 and request a Driveway Paint Permit. Provide your name and address. An application will be mailed to you.

11. Who can I contact when I need to block the street and sidewalk?

Contact the Streets Department's Highway Division at 215-686-5500 or the Streets Department's Traffic Division at 215-686-5524 to start the permit process. You will need to explain why, how long, and when.

12. When a traffic signal is malfunctioning (turned, out, knockdown, etc), who do I contact?

Contact the Streets Department's Customer Affairs at 215-686-5560 between 8 AM and 5 PM. Call 911, after 5PM.

13. How do I get a traffic signal installed or changed (more green time, an arrow, etc)?

Please write to the Streets Department's Chief Traffic Engineer.

14. How can my child's school get flashing lights?

The school principal should contact the District Council Office for an application.

15. I wish to contest the traffic/parking ticket I received. How do I get information on the existing regulations?

Please write to the Records Custodian
Traffic Engineering
Room 900 -- MSB
1401 J.F.K. Blvd.
Philadelphia, PA 19102

Describe what you wish to know. Include the location where the incident occurred and include a copy of the citation.

Mailing Address:
Traffic Engineering
Room 980 -- MSB
Customer Affairs Unit
1401 J.F.K. Blvd.
Philadelphia, PA 19102
215-686-5560
FAX: (215) 686-5067

*FIX on your cellular phone