newmenu
Home
Download Area
Frequent Questions
Contact Us
Trash Collection
Holiday Collection
Potholes
Hazardous Waste
Illegal Dumping
Dumpster Laws
Snow Emergency
Grass-Cycling
Leaf Collection
Christmas Trees
PMBC
The Bicycle Network
Division/Unit Menu
Other Great Areas
Contact Us

Potholes
Grass-Cycling
Household Hazardous Waste

Jimmy on the Phone

Contacting the Streets Department is easy! The Customer Affairs Unit is prepared to assist you.  Please do not hesitate to leave your message on voice mail. Voice mail is retrieved throughtout the day. Additionally, you may elect to also send an e-mail to our Customer Affairs Unit to assist you as well. We will do our best to respond to your question or request either via e-mail or phone. Please use the information below to contact the Streets Department:

Customer Service Hotline: Open 8:00 a.m. to 5:00 p.m. EST, Monday through Friday.
 215-686-5560
or

*FIX
on your Cellular Phone

Customer Service E-mail Address:
csstreets@phila.gov

Snow Emergency Route Information:
215-686-SNOW

Download Area (Forms)

Customer Service Standards

City of Philadelphia
Department of Streets
7th Floor, Municipal Services Building
Philadelphia, PA 19102-1676