PHILA.GOV | Welcome to the City of Philadelphia

Fire office_emerge_shelter

Mission
The Office of Emergency Shelter and Services (OESS) mission is to assist/prepare adults and families for self-sufficiency and independent living.

OESS offers a network of shelters, boarding homes, and refers families, couples and single individuals to available housing resources. Services available to OESS clients include: Intake Services, Mental Health Services, Outreach Services, Emergency Shelter Services, Case Management Services, Adult Protective Services, State Emergency Food Distribution Program, Referrals to Housing Services, Emergency Response Services, Eviction Prevention Services, Transitional Housing Services, Shelter Plus Care, Permanent Housing Services.

Contact Information

Leticia Egea-Hinton, Director
(215) 686-7190

Intake and Social Services for Men
Hours: 24-Hour Reception
Ridge Avenue Center
1360 Ridge Avenue
(215) 236-0909

Intake and Social Services for Women, Families and Couples
Hours: Weekdays 8:00 a.m. to 4:00 p.m.
Office of Services to the Homeless and Adults
141 N. Juniper Street
(215) 686-7150/52

Intake and Social Services for Women, Families and Couples
Hours: Weekends and Nights
Salvation Army
Eliza Shirley House
1320 Arch Street
(215) 568-5113

Adult Protective Services
Information and Referral Hotline: 686-5671 or 686-5672