Department of Records - City of Philadelphia
HOME | RESIDENTS | BUSINESS | VISITORS | TERMS OF USE 
SEARCH






RECORDS

 

Feedback Survey


We would like feedback on the divisions within the Records Department. Please use the pull-down menus to indicate your satisfaction with each division of the Department. If you do not interact or use that Division, please check the "No comment" box.

Document Recording Division
Includes document examination, recording documents related to land transactions, and scanning and indexing documents.

I have no comments regarding this division.


Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff

Availability of Information
Usefulness of Available Information

 

Records Management (City Archives)
Conserves City records of historical and research value, such as genealogical records and City historical records.

I have no comments regarding this division.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information

 

Registration Division
Maintains historical deed and mortgage information, and property ownership information.
Maintains the City's engineering accurate tax parcel maps.


I have no comments regarding this division.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information

 

Police Reports Unit
Maintains traffic accident reports, traffic accident photographs, police incident or offense reports, police records checks, fire and/ or emergency medical services and reports of letters of good conduct.

I have no comments regarding this division.
Timeliness
Quality
Accessibility/Responsiveness of Records Department Staff
Availability of Information
Usefulness of Available Information

This portion of the form requests feedback on the Records Department as a whole. Please indicate your satisfaction using the pull-down menus and check boxes.

Have you visited the Records Department website? Yes No

If yes, how satisfied were you with the information available?

Please indicate your agreement with:
The Records Department website contains adequate information for my needs.


Have you used the touch screen terminals in the Records Room?

Yes No

If yes, how satisfied are you with the following aspects:

Quality of Information

Availability of Information

Ease of Use
How frequently do you visit the Records Department?
Overall, how satisfied are you with services provided by the Records Department?


How satisfied are you with the Records Department's hours of Operation?


Are there services not available that you would like to see the Records Department offer?


Please indicate below your occupational affiliation:
Financial Institution
Geneologist
Historian
Insurance Company
Land Title Insurance
Mortgage Banker
Real Estate Law Firm
Realtor
Title Search Company
Other (specify below)
(other)

Do you have any additional comments/suggestions for the Records Department?


May we contact you if we have further questions? (enter contact information below)