Vendor's Guide
How to Do Business With
The City of Philadelphia
Edward G. Rendell
Mayor, City of Philadelphia
Ben Hayllar
Director of Finance
Louis Applebaum
Procurement Commissioner
Published by
City of Philadelphia
Procurement Department
1401 J.F.K. Boulevard
Philadelphia, PA 19102-1685
April 1996
This guide is not intended to be a complete description of the regulations, rules, policies and procedures governing the procurement process nor does it replace, supersede or interpret the terms and conditions of any bid. Notwithstanding anything contained in this guide, bidders must strictly adhere to the instructions, conditions of bidding, specifications and contract terms and conditions set forth in each individual bid solicitation to which they respond.
II. GETTING ON THE BID LIST
Bid Mailing List
Application Process
III. TYPES OF BIDS
Advertised Bids
Public Works Bids
Small Order Purchases
Concession Bids
Surplus Property Bids
IV. SERVICE, SUPPLY AND EQUIPMENT PURCHASES
Types of Contracts
Firm Limit ContractsBid Advertising
Requirements Contracts
Bid SpecificationsPerformance Guaranty
Pre-Bid Conferences
Addenda and Changes
Bid Surety
Bid Duration
Bid Forms
Samples
Signatures
Bid Delivery
V. PUBLIC WORKS PURCHASES
Bid Advertising
Bidder Qualification
Standard Bid Requirements
Bid SpecificationsPerformance Guaranty
Pre-Bid Conferences
Addenda and Changes
Bid Surety
Bid Duration
Bid Forms
Signatures
Bid Delivery
VI. BID OPENING & EVALUATION
Bid Openings
Bid Information
Evaluating Bids for Award
Split Awards
Rebids
Bidder Disqualification
VII. RESPONDING TO A BID
Postage
Recycled Materials
Prompt Pay Discounts
Bid Errors
Bid Withdrawals
Contract Extensions
VIII. CONTRACT AWARDS
Contract Award Notification
Contract Compliance Program
Performance Guaranty
Insurance Certificates
Contract Execution
IX. VENDOR PAYMENT
Invoices
Payment
X. SUMMARY OF MINORITY, WOMAN AND DISABLED OWNED DISADVANTAGED BUSINESS ENTERPRISE PROGRAMS
Certification
Participation
XI. OTHER PUBLIC PROCUREMENT OPPORTUNITIES
Mayor's Business Action Team Information
The Procurement Department is the central purchasing and materials management agency for the City of Philadelphia. Our goal is to acquire services, supplies, equipment and construction at the lowest price that meets our needs while ensuring a fair and open process. We try to accomplish this in the best interest of our citizens by using sound procurement practices involved in a competitive bidding system.
The Procurement Department has designed this guide to provide vendors interested in supplying the City with needed goods and services with information about how we do business. We encourage qualified vendors to participate in City bidding opportunities. Please read the guide carefully and if you have any questions contact or visit:
City of Philadelphia Procurement DepartmentOur hours of operation are from 8:30 a.m. to 5:00 p.m. Monday through Friday. We encourage vendors to meet with Procurement Department staff. If you are interested in scheduling a meeting, please call for an appointment.
Public Information Unit
Room 170 Municipal Services Building
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102-1685
Tel. 215-686-4720 Fax 215-686-4728
It is the City of Philadelphia's policy to endeavor to provide access and accommodations to everyone, regardless of disability, upon request.
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When a vendor completes and sends in a Bid Mailing List Application, the vendor is placed on the mailing list. For Service, Supply and Equipment bids, registered vendors receive bids for the product or service in the areas of interest indicated. For Public Works bids, vendors receive the notices of advertised bids, not the actual bids. All bids are advertised in the newspaper.
As errors sometimes occur in the mailing lists and delays can occur through the mails, receiving notice of a bid opportunity in time to bid is not guaranteed. All vendors should consult the list of advertised bids published in the newspaper and posted at the Procurement Public Information Unit Counter.
Application Process
The Bid Mailing List Application packet provides vendors with basic information on what goods and services the City buys. The application requests that the vendor furnish certain company identification information that the Procurement Department then enters into the vendor data base.
To be placed on the bid mailing list, vendors should contact the Procurement Public Information Unit to request an application packet.
Companies should notify the Public Information Unit in writing if any information provided in the application changes.
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When requesting a bid, vendors are encouraged to have the bid number, title and opening date of the invitation. This will help Procurement Department staff expedite requests.
Bidder Qualification
For Services, Supplies and Equipment bids, a determination of bidder responsibility and qualifications is generally made on a bid-by-bid basis after the bids are opened. Depending on the procurement, this may involve a premises inspection, review of past performance or other reviews to determine vendor responsibility.
For a large or complex procurement, the Procurement Department may utilize a pre-qualification process to review bidder qualifications. The process varies depending on the procurement. The pre-qualification process is designed to determine those prospective vendors with the capabilities to meet the needs of the department requesting the bid.
Standard Bid Requirements
Vendors should carefully read all bid invitations as they are held responsible for understanding the contents. The bid invitation contains the specifications for the procurement and the terms and conditions governing the contract to be awarded. The executed bid form becomes the actual contract. Vendors should carefully review each bid before submission to ensure that the bids meet the exact requirements of the specific bid invitation.
At times, a bid invitation may list a formal numbered specification, i.e., one that provides precise description and detail as to the characteristics of the product being purchased. When the Procurement Department references a formal numbered specification, no deviation from the specification is permitted.
Unless otherwise specified, if catalogues, model numbers, trade names or cuts are included, they are for reference/informational purposes only. In such an instance a bidder may offer an article that it certifies to be equal in quality, performance and other essential characteristics. The Procurement Department has the final decision on whether the offering is acceptable.
If in developing a bid, a vendor believes there is a problem with the correctness or fairness of the specification, the vendor should contact the Public Information Unit before the scheduled bid opening.
The addendum becomes part of the bid and vendors must sign it and return it with the bid documents.
Addenda are mailed to registered vendors on the bid mailing list for the goods or services being procured. Vendors who pick up bids from the Public Information Unit should check with the Public Information Unit for written addenda.
For bids under $10,000, no bid surety is required.
For bids between $10,000 and $250,000, vendors may provide bid surety either through enrollment in the Master Bid Surety Program or by a certified check, bank money order, bank treasurer's check, cashier's check or U.S. Postal Money Order.
For bids greater than $250,000 or for demolition services, the Master Bid Surety Program is not available. Bid surety is usually required in the form of a bid bond plus a certified check, bank money order, bank treasurer's check, cashier's check or U.S. Postal Money Order, whichever is stated in the bid specifications.
Bid surety is a key element of bid responsiveness. Bid surety requirements and fees vary. Vendors should carefully check the bid for applicable bid surety requirements. Vendors who have questions are encouraged to call, write or fax the Procurement Public Information Unit.
The award notification letter provides the details and fees for enrolling in the program. The fee is based on the estimated expenditures under the contract and, with one exception, is non-refundable despite fluctuations in the actual level of purchases made by the City. Vendors must return a check for the specified amount within 10 days after receipt of the award notification letter or the vendor may lose the award.
The one exception to the non-refundable fee is that with a Requirements Contract, the vendor is entitled to a refund of the bond fee if no expenditures have been made during the life of the contract. The vendor must submit a written request to the Buyer, stating the circumstances and requesting a refund.
For contracts that the City renews, the vendor must pay a fee for each renewal year in the amount specified in the renewal notice.
For contracts that the City renews, the vendor must post an individual performance bond for each renewal year of the contract in the amount specified in the renewal notice.
Successful bidders on demolition contracts must also post a labor and materialmen's bond and workmen's compensation affidavit on City forms.
To ensure that funds are always available to pay its obligations, the City uses a purchase order encumbrance and certification system, with each purchase order budgeted, checked and reviewed before issuance. This means that:
Vendors who deliver without authority run the risk that they will not be paid. The only exception to this is when the Procurement Department approves an emergency request. In this situation, the requesting department issues a preliminary Emergency Order. The Procurement Department then issues a formal Emergency Order.
Vendors should coordinate delivery with the City agency to whom they are furnishing goods or services.
For requirements contract purchase orders, vendors should not deliver: 1) goods requested after the ending date specified; 2) services past the ending date specified; 3) goods or services not authorized; or 4) goods or services with a value in excess of the amount specified. The only exception is receipt by the vendor of a valid advice of change to the purchase order, issued and signed by the Procurement Commissioner or authorized representative.
Packing Slips
Vendors must include with the delivery of goods a packing slip that contains the specific information referenced on the purchase order. For some services, a service slip must accompany the provision of services correctly referencing the purchase order information.
Overshipments
Unless the terms and conditions provide otherwise, the City will not accept overshipments. Vendors bear the responsibility for overshipments both in expense and pickup. The City may declare uncollected goods abandoned.
Inspection
Inspection of items or site inspections may be required before the City's acceptance and processing of payment. If the City determines that the items delivered do not meet specifications, the Inspections Unit of the Procurement Department will issue a formal rejection notice to the vendor. Payment will not be made until the questioned items are repaired or replaced to the City's satisfaction at which time the rejection notice will be lifted. Failure to replace rejected goods may result in the City declaring the vendor in default of the contract.
Questions should be directed to:
City of PhiladelphiaFailure to Perform
Inspections Officer
Room 110 Municipal Services Building
1401 J. F. K. Blvd.
Philadelphia, PA 19102-1685
Tel. 215-686-4791
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Public Works bids are available at the Procurement Public Information Unit. (See the full address on page 4.) There is a non-refundable fee for copies of plans and specifications. Vendors may request that Procurement mail a bid by sending prepayment and a self-addressed postage paid envelope.
Written requests that include the applicable fee should be directed to the Procurement Public Information Unit. Vendors should indicate the bid number, title and opening date of the Invitation to Bid. For some bids, vendors may be directed to a commercial establishment designated in the bid document for copies of plans and specifications.
Bidder Qualification
Public Works vendors are pre-qualified on a bid-by-bid basis. All prospective bidders are required to complete and submit a pre-qualification questionnaire on each Public Works bid.
Completed pre-qualification questionnaires are due on the date specified in the bid and as advertised, generally 10 - 14 days preceding the bid opening. Compliance with the pre-qualification procedure is mandatory.
The operating department responsible for the bid project in concert with the Procurement Department reviews all pre-qualification questionnaires and evaluates each vendor's qualifications/responsibility based on the data submitted in the questionnaire. The questionnaire allows the City to assess the ability, experience, responsibility, record of performance and financial resources of each prospective bidder.
Bidders are disqualified if:
Any bidder found not responsible may appeal and request a hearing within 24 hours after receiving notice of the disqualification. Vendors should submit appeals and requests for hearings directly to the Procurement Commissioner.
Standard Bid Requirements
Vendors should carefully read all bid invitations as they are held responsible for understanding the contents. The bid invitation contains the specifications for the procurement and the terms and conditions governing the contract to be awarded. Vendors should carefully review each bid before submission to ensure that the bids meet the exact requirements of the specific bid invitation.
At times, a bid invitation may list a formal numbered specification, i.e., one that provides precise description and detail as to the characteristics of the product being purchased. When a formal numbered specification is referenced, no deviation from the specification is permitted.
Unless otherwise specified, if catalogues, model numbers, trade names or cuts are included, they are for reference/informational purposes only. In such an instance a bidder may offer an article that it certifies to be equal in quality, performance and other essential characteristics. The operating department has the final decision on whether the offering is acceptable.
If in developing a bid, a vendor believes there is a problem with the correctness or fairness of the specification, the vendor should contact the operating department or Procurement Department before the scheduled bid opening.
The addendum becomes part of the bid, and the vendor must sign the acknowledgment of the verification page and return it with the bid documents. Vendors should confirm whether any addenda have been issued before submitting a bid.
For Public Works bids, the law requires that each bid be accompanied by a certified check, bank money order, bank treasurer's check, cashier's check or U.S. Postal Money Order in the amount of $200 and a bid bond in the amount of 10% of the gross amount of the bid. The Public Works specifications and requirements contain more detailed information on required bid surety and bid bonds.
For certain Public Works bids where the award is delayed by a required approval of another government agency, the sale of bonds, the award of a grant or grants, the City, by law, is permitted to make an award within 120 days from the date of the bid opening.
With the award notification letter or promptly thereafter, the City will provide to the successful bidder, a performance bond form to be executed by an approved surety company. The bond form, applicable document preparation fee and certificate of insurance must be returned within 10 days after receipt of the bond form or the vendor may lose the award.
Failure to Perform
Should a vendor fail to perform according to the specifications or within the time frame provided for in the contact, the City will contact the vendor. If there is a continued lack of performance, the City may declare the vendor in default and call upon the surety company to assume the contract and seek full recovery from the defaulting vendor.
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All bids received prior to the time and date stated in the bid or bid addendum, if applicable, will be opened publicly. Public Works bids are read aloud; all other bids are done so upon request.
Bid Information
Vendors may attend a bid opening and request that specific bids be read aloud. Immediately following the bid opening, the bids are generally not available for review. The bids are turned over to staff for evaluation.
An award on a bid is generally made within two to four weeks of the bid opening. Once an award is made, vendors interested in bid result information may contact the Procurement Public Information Unit. Procurement may make available copies of the bid schedule/bid tabulation and other information upon the vendor's paying applicable photocopying and mailing fees and providing a self-addressed envelope.
Evaluating Bids for Award
Bids are awarded to the lowest responsive, responsible bidder. In determining "responsibility" the City may consider such factors as the bidder's prior experience, integrity, resources, and technical and financial ability to perform. Bids are not simply awarded to the firm that submits the lowest price. If the City finds that a vendor is not a responsible bidder, but would otherwise be eligible for the award, the vendor will be notified and provided an opportunity to appeal the City's determination.
Bids submitted must also be "responsive" to all bid requirements, which include:
Split Awards
The City may make awards on a bid on an item-by-item basis. This is usually done where the items are not part of an integrated set and the City can obtain better prices without sacrificing delivery or service. The City may also decide after the bid opening, that it is not going to award a particular item.
Vendors should be aware that statements in the bid that they are bidding on an "all or nothing" basis may cause the loss of an award should the City decide to split an award or delete an item.
Rebids
The City may reject all bids if it deems it in the best interest of the City to do so and cancel the bid entirely. The City may, in its discretion, issue a new bid. Bids may be cancelled because of poor response by the vendor community, because the initial bid reveals a need to alter the bid specifications or because the goods or services are no longer required by the City.
In most rebids or cancellations, the City does not send out a separate notification indicating the action being taken or the reason for it. However, this information is on file at the Procurement Public Information Unit.
Bidder Disqualification
Vendors may be disqualified from doing business with the City on a bid-by-bid basis and have their names removed from the mailing list for several reasons, including but not limited to, the following:
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Recycled Materials
City Ordinance encourages the City to purchase goods that use recycled materials where they are available and cost-effective. Where the City specifically requires recycled materials in the contract, this will be stated in the bid. Vendors bidding products made with recycled materials should notify the appropriate City officials prior to bid opening.
Prompt Payment Discounts
Bidders offering a discount for prompt payment should indicate this in the space provided in the bid form. To be acceptable, an offer to discount must be for a period of no less than 15 days. Vendors should not use the "Discount Offered" section to provide other than a discount for prompt payment. Bidders specifying payment terms other than an acceptable discount will be paid according to the City's standard payment process.
Bid Errors
If a vendor discovers an error in its bid, the bidder must notify the Procurement Department in writing within two business days after the bid opening. For Public Works bids, the bidder must also notify the appropriate operating department. Bids may not be withdrawn after the bid opening because of a mistake except as provided under Pennsylvania law.
Bid Withdrawals
Except as otherwise provided under Pennsylvania law, no bid, once opened, may be withdrawn. In the event that a bidder, who is not legally released from its bid, fails to execute a contract or furnish the required bonds/insurance, the City may take one or more of the following actions:
Because of some unforeseen problem, the City may request that a vendor extend the contract and price under current terms and conditions. In this situation, if a contract extension is requested, the vendor has the option to extend or allow the contract to terminate.
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Contract Compliance Program
The successful vendor must satisfy the City's Contract Compliance Program which seeks to ensure equal opportunity employment. If a vendor has an approved Contract Compliance Plan on file with the Commission on Human Relations, no further action is necessary. If a vendor does not have a plan on file, the vendor must complete and submit an Employment Practices Questionnaire. Questions about this program should be directed to:
Philadelphia Commission on Human RelationsPerformance Guaranty
34 South 11th Street
6th Floor
Philadelphia, PA 19107-3695
Tel. 215-686-4682
Insurance Certificates
If required as part of the bid, the vendor must provide insurance certificates.
Contract Execution
Failure to submit the required bonds or payment of the required bond fees or failure to complete any of the other contract execution requirements may result in revocation of the award. In such cases the City has the right to obtain the goods or services from another vendor, use the bid surety to offset any resulting increase in costs or other damages, and otherwise seek full recovery of damages.
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Vendors should submit three copies of the invoice to the receiving department listed on the purchase order.
Payment
The City attempts to process payments in a timely manner, generally within 45 - 60 days following acceptance of the goods or services. Delays can occur because of incomplete or inaccurate invoicing information. Common causes for payment delays include:
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Accounting Verification
Room 1340 Municipal Services Building
1401 J. F. K. Blvd.
Philadelphia, PA 19102
Tel. 215-686-6365
Questions regarding certification or concerning MBEC bid instructions should be directed to:
City of PhiladelphiaCertification
Minority Business Enterprise Council
Municipal Services Building
1401 J. F. K. Blvd., Room 330
Philadelphia, PA 19102-1666Tel. 215 686-6232/Fax 215 686-3878
The definitions for socially and economically disadvantaged persons include:
MBEC maintains a directory of all certified firms listed alphabetically and by type of service or product. This Directory of Certified Firms is available for a fee through the MBEC.
Participation
Under Mayoral Executive Order 1-93, all bids are subject to an antidiscrimination policy. Bidders are prohibited from discriminating and are encouraged to solicit quotes from and establish contracting commitments with M/W/DS-DBEs on an equitable basis with other firms. In furtherance of Executive Order 1-93, participation ranges for M/W/DS-DBEs are included on certain Public Works bids and Service, Supply and Equipment bids. Only firms certified by MBEC prior to the bid opening date will be credited toward the participation range(s). Certified firms cannot be named in a bid without their consent.
For complete definitions, requirements and forms for M/W/DS-DBE contracting and subcontracting, vendors should refer to the bid package's "Instructions, Forms and Contract Provisions For the Participation of Minority, Woman and Disabled Owned Disadvantaged Business Enterprises in City Contracts." Since failure to submit the required information on M/W/DS-DBE participation can result in rejection of the bid as nonresponsive, vendors are encouraged to contact MBEC with any questions regarding participation and/or certification.
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Other bid opportunities may exist in the following organizations. Vendors with an interest in these organizations should contact them directly for more information.
Philadelphia Gas Works
Purchasing Section & Materials Management
215-684-6908
Philadelphia Parking Authority
Purchasing Department
215-563-7670
Philadelphia Housing Authority
Department of Property & Materials/Purchasing Office
215-684-4211
School District of Philadelphia
Materials Management Office
215-875-3837
Redevelopment Authority
City of Philadelphia
Operations Division
215-209-8726
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An integral part of the Philadelphia Department of Commerce, MBAT works to ensure full delivery of City services by guiding businesses with questions to appropriate City departments and agencies and then following through until all the issues are resolved.
MBAT also offers assistance with financing programs, start up information, licensing, business expansion and relocation, and any issue related to doing business in the City of Philadelphia.
Philadelphia businesses, and those thinking about locating to the City, can call (215) 686-7300 to reach a Business Account Representative.
Tel. 215-686-4720 Fax 215-686-4728
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