(1) Upon any complaint made to the Commission or upon its own initiative, the Commission shall have the power to fix the date, time, and place when it shall conduct a hearing. Written notice of the date, time, and place of the hearing shall be sent, at least 10 days prior to the hearing, to the owner or agent of the premises regarding which it is charged that an unfair rental practice has been committed. The notice shall set forth a brief statement of the facts upon which the complaint is based.

(2) At the hearing the complainant, owner and his agent and their witnesses shall have an opportunity to appear and be represented by counsel.

(3) Upon a finding that an unfair rental practice has been committed, the Commission shall issue an order appropriate under the circumstances.

(4) If the owner or agent shall fail to appear, the Commission may issue a subpoena as provided in Section 8-409 of The Philadelphia Home Rule Charter.