This is full performance work in the installation, maintenance and repair of communications systems and related equipment. An employee in this class installs, configures, programs, troubleshoots, repairs and inspects such communications equipment as telephone systems, communication circuits, network cabling, fiber optic connections and related peripheral and ancillary terminal equipment. Work includes performing system back ups. Work is performed under the general supervision of a technical superior and involves light physical exertion and some disagreeable working conditions.
ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)Configures, installs and programs communication systems and related communication equipment; assembles component system parts; reviews diagrams, schematics, blue prints, floor plans, charts and technical manuals for installation of new systems; conducts site reviews for system installation and makes appropriate recommendations for improving installation based on physical situation; installs and tests coaxial, distribution and station cables, and fiber optic cabling from the communication instrument to the terminal/junction boxes, using testing equipment and hand tools; programs systems users voice mail and data terminal equipment; may design, install and maintain computer network cable systems for networking of computers; installs electronic communication systems and instruments such as modems, facsimile devices, printers, headsets, card swipe terminals, emergency ring-down circuits, television and fiber optic cables for telephone systems and computer networks and components.
Troubleshoots, repairs and inspects communications systems and related equipment such as automatic and digitized systems, buzzers, intercoms, modems, facsimile devices, headsets, card swipe terminals, emergency ring down circuits and cable television for proper operation or to determine malfunctioning components; uses testing equipment to locate trouble source; disassembles and reassembles unit; test for system failures; test for defective system components and damaged communication cables; tests for proper operation of installed system components and related equipment ; works with various communications manufacturer/service provider personnel for problem resolution.
Performs system back ups; downloads and upgrades systems software; saves systems software to disks, using a personal computer.
Makes estimates of time and materials; may provide instructions on the use and application of system features.
Performs related work as required.
Education equivalent to completion of the twelfth school grade.
ANDTwo years of experience as a helper or apprentice, installing, configuring, programming, cabling, repairing and inspecting communication systems and related equipment.
ORAny equivalent combination of education and experience determined to be acceptable by the Personnel Department that has included the specific experience described above.
NOTE: Certification in NEC systems and/or in two or more areas of cabling may be substituted for the specific experience described above.
PHYSICAL AND MEDICAL REQUIREMENTSAbility to physically perform the duties and to work in the environmental conditions required of a position in this class.
LICENSES, REGISTRATIONS AND/OR CERTIFICATESPossession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Telephone Maintenance Technician.