7D40
CUSTODIAL OPERATIONS MANAGER

This is administrative building operations work directing the provision of continuous custodial, elevator and informational services in several large municipal office buildings. The employee in this class directs, through subordinate supervisors, a large number of semi skilled and unskilled workers on assigned shifts and is responsible for administering the budgeting, requisitioning and stores activities necessary to support a major custodial services operation. Contact with departmental administrators and City officials to develop plans and discuss problems concerning the provision of building operation services is a major aspect of this work. Work is performed under the supervision of an administrative superior.

• The employee must direct all custodial and related building operation services for several large municipal office buildings.

Plans, organizes and directs, through subordinate supervisors, large crews engaged in providing custodial, elevator operation and informational services on a continuous basis; develops and evaluates the custodial services program through personal inspections, periodic reports and comments of other City personnel; devises work schedules and assigns personnel to provide optimum services.

Meets with crew supervisors to make special assignments, review work operations, resolves problems and discuss operational changes; sets priorities; tours facilities to spot-check quality of services provided; revises procedures as necessary to insure efficient and timely provision of services throughout complex.

Receives and reviews work orders for ceremonial or other civic events; confers with officials from various agencies about special departmental requirements; investigates complaints concerning services provided; insures that work performed conforms to departmental requirements and standards.

Develops procedures to implement recycling program in City owned facilities; meets with departmental administrators to publicize and coordinate the collection of recyclable materials; arranges for collection points and pick up of materials by recycling contractors.

Maintains records of work performed by staff; prepares regular reports of activities; reviews and approves requisitions for materials and supplies; develops and submits operating budget requests for personnel, supplies and services contracts; prepares justifications for budget requests; researches and prepares specifications for purchase of cleaning equipment.

Reviews disciplinary actions for personnel within division and conducts hearings on such matters.

Performs related work as required.

KNOWLEDGE OF:
• the practices, methods, materials and equipment commonly used in building operations such as scrubber, sweeper and elevator
• building operations management techniques
• the occupational hazards and safety precautions involved in building operations
• supervisory methods and techniques
• record keeping and other clerical and administrative procedures needed to effectively implement a building operations program
ABILITY TO:
• utilize informational services
• requisition and specify materials, supplies, and equipment used in building operations work
• establish and maintain effective working relationships with associates, departmental administrators and City officials
• plan, assign and evaluate the activities of a large custodial services workforce

EDUCATION

Education equivalent to completion of the twelfth school grade.

AND
GENERAL EXPERIENCE:

Five years of building maintenance or operations experience in a major building or group of buildings.

AND
SPECIFIC EXPERIENCE:

Three years of experience supervising, through subordinate supervisors, crews of workers engaged in providing custodial services; or supervising, at the group leader level, skilled and semi skilled personnel engaged in building maintenance or repair.

OR


Any equivalent combination of education and experience determined to be acceptable by the Personnel Department, which includes the specific experience as indicated.

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.