CITY OF PHILADELPHIA PERSONNEL DEPARTMENT
FIRE EQUIPMENT DISPATCHER ASSISTANT CHIEF
This is supervisory emergency fire and medical communications work with responsibility
for maintenance, modification and update of the computer-assisted fire emergency dispatch
system. The employee in this class also serves in the absence of the Chief Fire Equipment
Dispatcher by directing, through subordinate supervisors, the operation of the emergency fire
and medical communications center. Training civilian dispatchers and fire personnel in the
operation of the communications center, and repairing and maintaining associated computer
console and portable radio communication equipment are significant aspects of the work. The
employee reports to the Chief Fire Equipment Dispatcher.
ALLOCATING FACTORS: (The following conditions must be met for a position to be approved for this class.)
- the position must maintain the computerized data files of the emergency fire and medical
- the position must direct, in the absence of the Chief Fire Equipment Dispatcher, the
operation of the emergency fire and medical communications system.
- the position must be located in the Fire Department.
- only one position may be allocated to this class.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
- Develops and updates detailed design documents and associated program for
computer-aided dispatch procedures to be used in the communications center and field units;
operates computer primary and backup system to enter or retrieve information as needed;
prepares reports of dispatch information from tapes or discs; updates computerized files such as
street and street alias, premise history, fire response, box and adjacent box, fire station order
- Develops and coordinates work schedules to maintain proper coverage of the fire
communications center; discusses and makes changes if necessary to resolve any scheduling
problems; assigns substitute dispatchers as needed; reviews fire and other emergency reports
submitted; compiles statistical information regarding number and kind of incidents, reserve
operations, cave-ins, building collapses and other pertinent information from reports; operates
computer systems to retrieve information as needed and prepare reports of dispatch information
from computer tapes; updates computer files.
- Updates fire equipment assignments within the computer aided dispatch system and
revises history and information files; performs minor repairs to computer console and portable
radio communication equipment as needed.
- Trains new civilian dispatchers; issues training manuals and instructions to new
employees; updates training manuals; explains the operation of the fire communications center
and the work routines to be followed; gives lectures and demonstrations relative to the operation
of the fire communication system to new firefighters, civic organizations and other groups.
- Meets with representatives of the City Planning Commission and public utilities to receive
information relative to construction projects, new structures or street name changes which would
impact on the routing of emergency fire and medical equipment; updates computer files to reflect
- Performs related work as required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
- the principles, practices, methods and procedures used in operating a variety of fire
alarm communications equipment.
- fire station locations, the location of principal fire hazards in the city and the physical
layout of the city with regard to the dispatching of apparatus or medical units.
- manual and computer-aided dispatch systems, including files, functions and capabilities.
- call screening procedures, priority dispatch, and emergency medical protocols.
- electronic tape recording procedures to produce adequate recordings of specific incidents.
- the operation of the fire alarm signal system.
- principles and techniques in supervising employees engaged in receiving and dispatching
fire alarm and other emergency messages.
- perform routine maintenance of radio equipment.
- maintain records and prepare reports.
- train new dispatchers in the operation of the emergency fire and medical communications
- operate various electronic equipment including information collection media such as tapes
and discs and to insure proper functioning.
- develop CAD operational procedures.
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement
represents the minimum training and experience standards which will be used to admit or reject
applicants for tests. Applications submitted by candidates for this class will be reviewed based
on training and experience requirements as approved on 4/92).
- Education equivalent to completion of the twelfth school grade.
- Two years of experience operating a variety of fire communications equipment.
Or any equivalent combination of education and experience determined to be acceptable
by the Personnel Department that has included the specific experience described above.
- One year of experience supervising the operation of a wide variety of fire
PHYSICAL AND MEDICAL REQUIREMENTS
- Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
PAY RANGE: EP14
CSC - 4/1992 ; Ad Board - 5/1992
END OF JOB CLASS SPECIFICATION - 6J45