This is training level emergency radio communications work on an assigned shift, receiving telephone requests for fire fighting, medical rescue and other services, and dispatching the appropriate personnel and apparatus. Employees in this class learn the principles, practices, methods, and procedures used in operating a variety of fire communication equipment. Work is performed under the supervision of a higher level fire equipment dispatcher.

• Receives instructions and on-the-job training in all phases of the fire radio room operation.
• Learns to operate a variety of communication equipment such as computer terminal, two-way radio, public address system and electrical signal transmitting equipment to receive and announce alarms, relay information and dispatch equipment.
• Learns to dispatch apparatus and personnel according to established emergency procedures and nature of emergency.
• Learns departmental organization, assignment of fire apparatus, and vocabulary appropriate to the work.
• Maintains records of alarms, apparatus movements and changes in street index system, when necessary.
• Performs related work as required.

In Both Specialties

ABILITY TO:

• learn readily the principles, practices, methods and procedures used in operating a variety of fire communications equipment.
• learn readily street and fire station locations and the location of principal fire hazards in the city.
• obtain essential information from persons under emergency conditions.
• think clearly and act quickly in emergency situations.
• maintain routine clerical records accurate and legibly.
• speak clearly and distinctly.
• learn to key information into a computer terminal accurately and at a minimum speed established by the department.
• establish and maintain effective working relationships with other employees and the general public.