6F02

                                                                                                                                 PAY RANGE: 8

 

FIELD INVESTIGATOR

(Bilingual)

(General)

 

GENERAL DEFINITION

 

            This is field investigational and inspectional work gathering facts by inquiry, observation or examination to determine conformance to the provisions of statutes, ordinances, codes, regulations or standards or to identify existing or potential health and safety hazards.  Employees in this class perform a series of inspections, observations, examinations, inquiries, and interviews to determine the existence of violations and are responsible for making assigned inspections, explaining non-compliance and corrective and preventive measures, issuing violation notices and reinspecting to gain compliance.  Contact with the public to gather information through questioning, explain violations and requirements for correcting problems identified, increase the awareness of the causes and prevention of violations and health safety hazards, and provide information relevant to assigned program is a significant aspect of the work.  Work involves some disagreeable aspects and is performed under the close supervision of an administrative or inspectional supervisor. 

 

ALLOCATING FACTORS:  (The following conditions must be met for a position to be allocated to this class.)

 

•           Employees in this class perform field investigations and inspections work to ensure conformance to pertinent statutes, codes, ordinances and regulations or to identify health hazards.

•           Employees in this class serve notice to violators, recommend actions to remediate violations or prevent health and safety hazards, and perform reinspections as necessary to ensure conformance.

 

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

 

BOTH SPECIALTIES

 

            Receives complaints or assignments, proceeds to work site; informs complainant owner, occupant or responsible individual of purpose or intent of inspection; elicits information by observation, examination or questioning; observes conditions and/or conducts tests; explains to residents violations found and makes recommendations for correction.

            Completes inspection/investigation report describing conditions and violations found; cites violation of statutes, ordinances, codes, regulations, or standards; issues and serves violation notice; makes recommendations for specific actions in order to correct violations; may make follow-up inspections to insure corrective action is taken.

            Participates in community meetings, health fairs, and school presentations; responds to requests for information; distributes literature relevant to work assignment.

            May collect and enter demographic and statistical data into data base.

            Performs the above duties in such inspections and/or investigations as:

                        Inspection and testing of metering, weighing and linear measuring devices to determine accuracy of the devices; approving and sealing accurate devices and rejecting or condemning from use inaccurate devices.

                        Selecting sample lot of commodities offered for public sale by weight or volume and weighs or volumetrically tests the commodity to determine whether product label correctly states content; computes price and compares computed price with labeled price.

                        Possession of proper licenses in business establishments and required conditions for such licenses.

                        Research and review of tax and water/sewer files; investigation of delinquent water/sewer customers and taxpayers.

                        Location of City employees using sick leave.

                        Investigation of rat complaints and reported cases of rat bites; inspection of excavation sites and structures designated for demolition, and/or sewerage and drainage systems, for the presence of rat infestation and harborages.

                        Investigation of cases of lead poisoning or potential lead poisoning of children; inspection of homes for lead-based paint on walls, doors and window frames using a lead content analyzing instrument; inspection of homes being rehabilitated under         federal grants for the presence of lead based paint.

                        Inspection of residential properties and surrounding areas for potential health hazards and accidents.

            Performs related work as required.

 

BILINGUAL SPECIALTY

 

     Performs the duties above with English language speaking and designated non-English speaking populations.

 

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

 

KNOWLEDGE OF:

 

•           interviewing methods and techniques

 

ABILITY TO:

•           learn inspectional methods and techniques

•           learn the provisions of statutes, ordinances, codes, regulations, or standards as they apply to the inspection/investigation process

•           make accurate arithmetic computations

•           maintain records and prepare reports

•           establish and maintain effective working relationships with associates and the public

•           conduct routine inspections and investigations

•           enforce compliance with the provisions of statutes, ordinances, codes, regulations or standards as they apply to the inspection/investigation process

•           learn to enter and retrieve data from a computer terminal and personal computer

•           present ideas effectively, both orally and in writing

•           understand and speak fluently and clearly in the specified non-English language and the English language for the Bilingual specialty

 

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.  Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 5/97.)

 

EDUCATION:

 

            Education equivalent to completion of the twelfth school grade.

 

AND

EXPERIENCE:

 

            One year of clerical or field experience, which has involved giving information to and eliciting information from the public.

 

ADDITIONAL REQUIREMENT FOR THE BILINGUAL SPECIALTY

 

            Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and the designated non-English language.

 

PHYSICAL AND MEDICAL REQUIREMENTS

 

            Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

LICENSES, REGISTRATIONS AND/OR CERTIFICATES

 

            Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Field Investigator, if required by work assignment.

            Possession of a current certificate as either a Certified Public Applicator or a Registered Pesticide Applicator from the Department of Agriculture of the Commonwealth of Pennsylvania within the time limits specified by the Department and during tenure of employment, if required by work assignment.

            Possession of a current certificate as a Certified Lead Inspector by the State of Pennsylvania or EPA equivalent within time limits specified by the Department and during tenure of employment, if required by work assignment.

 

Class Established 1/53

Spec. Revision:

                                                                                                                                        CSC - 5/97

Ad. Board - 6/97

Latest Spec. Revision:

CSC – 11/15

Ad. Board – 12/15

 

JL