This is full performance level criminal investigative research analysis work collecting, researching, analyzing, and disseminating comprehensive crime information and providing investigative assistance to Philadelphia Police Department sworn personnel and any law enforcement personnel from other local, state or federal agencies. An employee in this class works on an assigned shift researching records and using computerized databases to assist in criminal investigations. Work includes validating police reports and records for completeness and accuracy, auditing external law enforcement agencies for compliance with state and federal mandates, and training lower level employees. A significant aspect of the work includes communications with outside agencies at the local, state and national levels. Work is performed under the supervision of a technical superior.ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)
Receives, collects, researches, analyzes and disseminates crime information at the full performance level for a twenty-four hour, seven day a week, rotating shift investigative support center which is responsible for responding to law enforcement requests sent by phone, electronic systems, fax and email; provides technical and investigatory assistance to Philadelphia, state and federal law enforcement personnel and agencies.
Under minimal supervision, utilizes computerized law enforcement and other public and private database systems and software to access, enter, and retrieve crime data while maintaining confidentiality of information; performs repetitive tasks accurately, sometimes under tight deadlines.
Enters confidential criminal history information generated from arrest reports, booking sheets, citations, and other official documents into numerous database systems, in accordance with appropriate laws and federal, state and local guidelines with a high degree of accuracy; refers to policies and guidelines, including national, state, or local crime information system manuals.
Conducts crime research and analysis; researches and analyzes suspect locations in proximity to crime, crime patterns and similar criminal modes of operation; utilizes problem-solving techniques to identify and locate information that is relevant to an investigation; disseminates crime information to the appropriate local, state and national authorities.
Audits reports received for completeness and accuracy, validates records sent monthly from the National Crime Information Center (NCIC) to ensure data is current; audits department units and outside law enforcement agencies for compliance with state and federal laws, regulations and mandates, trains law enforcement personnel in using the resources of the Philadelphia Crime Information Center (PCIC).
Performs quality control on incoming reports, accepting and proofing police reports filed, reviewing reports as they arrive for completion and accuracy; returns report to filing officer if any information appears missing or incorrect and follow-up to ensure prompt correction.
Perform validation of reports as mandated by National Crime Information Center, auditing records on a monthly basis to determine if information on wanted/missing persons, stolen automobiles, guns, license plates, boats, securities and other items is current and accurate.
Trains lower level employees, other Police Department personnel, and outside law enforcement personnel to meet state and federal requirements for certification and recertification in the use of Philadelphia Crime Information Center and National Crime Information Center systems; uses mainframe security application systems to assist law enforcement personnel experiencing technical problems and verify/reset passwords if necessary; administers security for mainframe access and web application credentialing for access to other law enforcement information repositories; provides assistance in emergency response in the event of local or state systems failure.
Distributes and tracks printer and media supplies (such as printer cartridges, computer hardware, zip drives, floppy disks, etc.) for different departments within the Philadelphia Police Department.
Files hard copies of information on a daily and continual basis; at the end of each month, compiles all data into one monthly folder.
Performs related work as required.
Completion of a bachelorís degree program at an accredited college or university with major course work in Criminal Justice, Public Administration, Information Science and Technology, Management Information Systems, or a related area.OR
Education equivalent to completion of the twelfth school grade.AND
Four years of experience in a law enforcement emergency communications or operations center, military or government intelligence agency, or an agency providing investigatory assistance and information to a law enforcement agency, which has included as the primary function research, analysis, and compilation of information using computerized databases and repositories.AND
Two years of trainee level criminal investigative research analysis experience collecting, researching, analyzing, and disseminating information in the Philadelphia Crime Information Center.OR
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included the specific experience.
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.LICENSES, REGISTRATIONS AND/OR CERTIFICATES
Possession of certifications in the use of the Philadelphia Crime Information Center database, the Commonwealth Law Enforcement Assistance Network (CLEAN) database, and the National Crime Information Center database prior to and during tenure of employment in this class.