PAY RANGE: N24
HIV PROGRAM SERVICES MANAGER
This is administrative work planning, directing and evaluating educational, informational and counseling services provided as part of a comprehensive public health coordinating program for Human Immunodeficiency Virus (HIV) disease or performing administrative disease surveillance and control work reporting and maintaining accurate data regarding HIV and HIV related syndromes in Philadelphia county. The employee in the Prevention specialty develops and directs, through subordinate supervisors, the implementation of education, information and prevention policies and programs and supervises, directly and through subordinate supervisors, a staff engaged in performing HIV antibody testing and counseling for individuals, and disseminating and providing educational, training, informational and referral services concerning HIV to the general public, community based organizations, specialized service providers and other interested groups. The employee in the Surveillance specialty implements and directs a system-wide disease surveillance and control program and directs, through subordinate supervisors, HIV surveillance and control staff and specialized epidemiologic study personnel. Contact with representatives of the communication media, governmental officials, public and private health service providers and the general public is a major aspect of the work.
Work is performed under the general direction of an administrative superior.
ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)
· The position must manage either an educational, informational and counseling services program provided as part of a comprehensive public health coordinating program for HIV through subordinate supervisors, or a citywide disease surveillance and control program reporting and maintaining, accurate data regarding HIV and HIV related syndromes and studies designed to measure behavioral HIV incidence and prevalence, through subordinate supervisors.
· Only one position will be allocated to a specialty.
· Positions must perform the work in the Health Department.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
Directs, through subordinate supervisors, an HIV program in the area of specialization; plans, assigns, monitors and evaluates subordinates engaged in program activities; insures program activities conform to departmental policies, goals and objectives; analyzes program performance and consults on problem areas encountered by subordinates; plans and implements new program procedures to improve program effectiveness.
Prepares directly, and through subordinates, periodic summary and statistical reports for general distribution as well as to support the activities of other programs and departmental staff; provides reports and data to state and federal agencies and others as appropriate; participates in the preparation and implementation of grant proposals and compiles data and information to be used in projecting future program needs and to be included in grant proposals or requests for special funding; prepares and submits reports on information and program activities and achievements; works in conjunction with information management staff to maintain and update computer files and produce reports on a regular and as needed basis.
Meets with representatives of the community, health care and social services providers and special interest groups to evaluate program services, determines special needs and requirements and to solicit ideas and cooperation in achieving goals; advises administrative superiors and participates in the formulation of policies and the determination of objectives relative to the City's coordinating program for HIV.
Performs related work as required.
Develops and directs the implementation of education, information and prevention policies and programs and supervises, directly and through subordinate supervisors, a staff engaged in performing HIV antibody testing and counseling services, disseminating and providing educational, training, informational and referral services concerning HIV to the general public, community based organizations, specialized service providers and other interested groups, developing and delivering educational presentations, conducting training for and evaluating infection control practices and techniques, and operating a telephone information and referral service; plans organizational structure and staffing and requirements in order to achieve program policies and goals; establishes unit and staff objectives;
Integrates education and information plans and activities with other organizational units in order to achieve departmental objectives; provides direction to subordinate units and staff engaged in assigned projects and responsibilities; analyzes program performance and consults on problem areas encountered by subordinates; plans and implements new program procedures to improve program effectiveness.
Plans, assigns, monitors and evaluates discovery, surveillance and related activities of subordinates engaged in contacting health care providers, hospitals, registries, clinics and laboratories for reporting cases, reviewing death certificates and performing detailed epidemiologic investigations on selected cases; participates in the more sensitive HIV/AIDS discovery and tracking projects; prepares and maintains a training and procedures manual for surveillance field workers.
Reviews and analyzes reports submitted by surveillance field workers, and research data and technical information in order to make recommendations for improvements in program operations; evaluates program efficiency and recommends methods to enhance it; consults with internal and external epidemiologists, researchers, and other investigators in the design and implementation of special projects and studies; makes special assignments to field workers for the purpose of statistical analysis; directs the maintenance of accurate case registry files and reviews case registry lists provided by state and federal agencies to assure consistency and confidentiality.
Serves as liaison to other governmental health reporting agencies, private and public health care providers, and other facilities and programs within the standard metropolitan statistical area; participates in medical forums, lectures and public education programs on HIV and HIV related syndromes and the surveillance program.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• the principles of public health and the objectives of public health programs including disease control programs
• the available resources and current developments in the area of HIV
• procedures to be followed in the development and implementation of education, training and counseling programs for the Prevention specialty
• U.S. Public Health Service Standards for disease surveillance and infectious disease control for the Surveillance specialty
• the techniques of infectious disease control field investigations for the Surveillance specialty
• the applicable medical aspects and indicators of HIV and HIV-related syndromes in the Surveillance specialty
• the methods and techniques used in preparing and disseminating educational information and related materials for the Prevention specialty
• interviewing and motivating principles and techniques to accomplish program objectives applicable to the area of specialization
• the principles and practices of administration as they apply to health programs in the area of specialization
• the statistical methods and techniques and computer applications used in descriptive epidemiology for the Surveillance specialty
• counseling principles
• the medical aspects of HIV and HIV related syndromes
• the common problems faced by people with HIV which include social, economic, housing and health problems among others
• in-service training principles, methods and techniques
• supervisory methods and techniques
• plan and administer health education training, information and counseling programs for the Prevention specialty
• train, direct and supervise, through subordinate supervisors the activities of a staff engaged in the provision of health education, training, and counseling service for the Prevention specialty and office and field staff engaged in disease surveillance and control work for the Surveillance specialty
• analyze and resolve complex problems encountered by subordinate surveillance and control staff for the Surveillance specialty
• gather data and to compose articles and speeches for the Prevention specialty
• compile and analyze data to define public health problems and to evaluate control activities for the Surveillance specialty
• employ tact, diplomacy and judgment in dealing with sensitive problems and hostile attitudes
• express ideas effectively, both orally and in writing
• establish and maintain effective working relationships with clients, representatives of registries, laboratories and governmental agencies, physicians and nurses, health care providers, associates, community agencies and groups, and the general public as appropriate to the specialty area
• evaluate program quality and effectiveness
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 12/15.)
Completion of a master's degree program at an accredited college or university with major coursework in education, health education, or a related field.
Three years of experience in a public health or social service agency or program which has included developing and implementing assigned phases of education or information programs.
Two years of experience supervising the development and implementation of assigned phases of education or information programs in an HIV or HIV related education program.
Three years of experience at the full performance level performing surveillance activities and control work of HIV or other infectious diseases.
Two years of supervisory disease surveillance and control work in an HIV or infectious disease program.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources which has included a bachelor's degree as an educational minimum and the specific experience.
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
LICENSES, REGISTRATIONS AND/OR CERTIFICATES
Possession of a valid proper class motor vehicle operator’s license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment in this class, if required by work assignment.
Ad. Board 12/00
Latest Spec. Revision:
CSC - 11/15