City Of Philadelphia Office Of Human Resources

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5F27

HEALTH PROGRAM MANAGER

Specialties

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General Definition

• This is public health administrative work at the second supervisory level, directing the planning, development, coordination, monitoring and evaluation of program services in the area of specialization.
• Employees in this class prepare program policy and service standards used in the monitoring of management and financial practices, and the evaluation of the delivery of services provided directly by the City or through a consortium of contracted agencies. Significant aspects of the work include frequent contact with other program administrators, managers, specialists, and representatives of contracted and governmental agencies to coordinate program goals and procedures, resolve funding and programmatic issues, and ensure delivery of the appropriate health services, and the supervision of a subordinate administrative, technical, and clerical staff. Work is performed under the direction of an administrative superior.

Allocating Factors:

(The following conditions must be met for a position to be allocated to this class.)

• The employee must direct, through subordinate supervisors, the planning, developing, coordinating, monitoring and evaluation of program services in the area of specialization.
• The positions must be located in the Departments of Public Health, Behavioral Health/Intellectual Disability Services, or Philadelphia Prisons.

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Typical Examples Of Work (Illustrative Only)

ALL SPECIALTIES

• Directs, through subordinate supervisors, the development, implementation, operations, coordination, and evaluation of program services in the area of specialization; sets program priorities; advises staff of policies and goals; directs subordinates to implement procedures; evaluates recommendations submitted by subordinates; monitors and approves management or service goals and timetables set by subordinates.
• Directs, through subordinate supervisors, a staff engaged in the monitoring and analysis of program services delivered by contracted agencies or in the provision of direct services to the public.
• Develops, drafts, and writes annual plans for a major City-wide health program; identifies proposed service priorities in the area of specialization in conformance with State outlines and guidelines; distributes written drafts of plans at public hearings to elicit testimony on the content of plans.
• Formulates policy recommendations regarding issues of concern between contract agencies and the department in the area of specialization; develops policies and procedures for review by the administrator in areas of concern; indexes existing policy statements issued; identifies issues which indicate a need for new policy statements; collaborates with agencies in developing recommendations for new policies.
• Reviews federal registers and Pennsylvania bulletins to identify new and revised rules, regulations, proposal requests, and related information which have a potential effect on programs; distributes information to the appropriate parties.
• Promotes professional skills by providing staff training; conducts staff conferences and consults with division directors in complex problem areas; attends meetings and assists in the formulation and coordination of overall program objectives in the area of specialization.
• Reviews new and continuing program proposals submitted by agencies seeking funding for health services; directs the development of Requests for Proposals (RFP’s); recommends modifications in accordance with federal, state, or local requirements; prepares recommendations to grantor agencies.
• Plans and effectuates inter-governmental site visits to agency facilities; prepares site visit reports of agencies' accomplishments and problems including recommendations; convenes regular provider meetings; collaborates and meets with inter-governmental and provider agency personnel.
• Reviews and evaluates federal, state, and private sources of funding for services and research; interprets funding laws and regulations and advises health and welfare agencies of procedures for submitting applications.
• Prepares and submits periodic reports of program activities and achievements; compiles data and information to be used in projecting program needs; recommends program improvements to superior.
• Performs related work as required.

• ADULT INMATE SERVICES SPECIALTY

  • Performs the duties described above in adult correctional programs in the City’s Prisons’ system in the areas of intake and evaluation of client needs, including the appropriate placement of clients into services such as social services and case management, chemical dependency treatment, psychological services and related rehabilitative programs. Serves as the assistant to the divisional director of inmate services for the Philadelphia Prison System.

  HIV DISEASES SPECIALTY

  • Performs duties described above for Acquired Immune Deficiency Syndrome (AIDS)/ Human Immunodeficiency virus (HIV), and related diseases programs, agencies, and related services.

  MATERNAL AND INFANT HEALTH SPECIALTY

  • Performs duties described above for Maternal and Infant Health programs, agencies, and related services.

  BEHAVIORAL HEALTH SPECIALTY

  • Performs the duties described above for behavioral health programs, agencies, and related services for adult and children with behavioral health issues and addictions.

  • ASSIGNMENT IN ACUTE SERVICES

    • Performs the duties described above for acute mental health services, involving involuntary psychiatric commitments, suicide and crisis intervention, and emergency psychiatric services.

  INTELLECTUAL DISABILITY SERVICES SPECIALTY

  • Performs the duties described above for behavioral health programs, agencies, and related services for adult and children with behavioral health issues and addictions.

  • ASSIGNMENT IN SUPPORTS COORDINATION (CASE MANAGEMENT)

    • Performs the duties described above in the area of supports coordination, evaluation of individuals’ needs, and placement of individuals being served by Intellectual Disability services..

  • ASSIGNMENT IN EARLY INTERVENTION

    • Performs duties described above for early Intervention services, children’s services, and related services involving children from birth to the age of three and their parent(s) and family members being served by Intellectual Disability Services..

  • ASSIGNMENT IN RESIDENTIAL SERVICES

    • Performs the duties described above involving establishment of intellectual disability services residential programs and sites throughout the City.

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Required Knowledge, Skills And Abilities

Knowledge Of:

• the principles and practices of program planning, development, implementation, monitoring, and evaluation
• program priorities, office policies, regulation and guidelines in the area of specialization
• principles and practices of public health administration, particularly in the area of the promotion and coordination of programs and services
• the principles and practices of public health administration, particularly in the area of program and service coordination
• the principles and practices of program planning, development, implementation, monitoring, and evaluation
• program priorities, departmental policies, and judicial guidelines in the area of specialization
• current legislation and funding mechanisms as applied to program service delivery in the area of specialization
• the techniques and practices of budget proposal formulation, evaluation, and administration
• the methods of determining community and client needs and resources in the area of specialization
• the principles, practices and procedures of preparing annual public and private program budgets
• the private and governmental agencies which provide health services relevant to the area of specialization
• the principles and practices of administrative analysis
• supervisory methods and techniques

Skill In:

• evaluating the effectiveness of functions and programs, and implementing changes to provide for more effective and efficient operations

Ability To:

• compare and evaluate program activities in relation to stated goals and objectives
• interpret local, state, and federal laws, regulations and ordinances to resolve recipient agency problems
• prepare detailed written reports of findings, conclusions, and recommendations, and to express ideas effectively both orally and in writing
• evaluate program quality and effectiveness and to prepare recommendations based on evaluations
• plan, organize, and supervise the work of subordinates engaged in program monitoring work
• formulate new or alternative strategies to achieve objectives
• establish effective working relationships with associates, professional and administrative officials of health and welfare agencies, community and special interest groups and the general public

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Minimum Acceptable Training And Experience

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 9/11.)

Education

• Completion of a master's degree program at an accredited college or university in psychology, sociology, counseling, human services, special education, education, social work, public health, public health administration or a related field. AND

General Experience

• ADULT INMATE SERVICES SPECIALTY

  • Two years of experience in a municipal correctional system, which has included health and social services, program planning, development, implementation and evaluation.

• ALL OTHER SPECIALTIES

  • Two years of administrative experience in a public health, social service, or a related agency or program which has included program planning, development, implementation and evaluation.

Specific Experience

• ADULT INMATE SERVICES SPECIALTY

  • Two years of administrative experience in a correctional system, supervising, through subordinate supervisors, employees engaged in developing, monitoring and evaluating health and social service programs provided for adult inmates.

• INTELLECTUAL DISABILITY SERVICES SPECIALTY

  • Two years of experience supervising subordinates engaged in developing, monitoring, and evaluating intellectual disability program services provided by private or governmental agencies. OR
  • Four years of experience supervising the activities of social workers providing counseling, referral and placement services to clients in the City's intellectual disability services programs.

• ALL OTHER SPECIALTIES

  • Two years of experience in the area of specialization supervising subordinates engaged in developing, monitoring, and evaluating health program services provided by private or governmental agencies.

ALL SPECIALTIES

OR

• Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources which has included a bachelor’s degree as an educational minimum and the specific experience.

Physical And Medical Requirements

1. Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

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PAY RANGE:

EP24

• Class Established:

  • 6/90

• Spec. Revision:

  • CSC: 4/01, Ad Board: 9/01
  • CSC: 4/09, Ad Board: 5/09

• Latest Spec. Revision:

  • CSC: 7/11, Ad Board: 9/11

RD/jl

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End Of Job Class Specification - 5F27