- Directs a comprehensive health care services delivery system which provides an array of primary medical and
public health care services in a one of the City's district health centers; delivers services to the public by means of on-site
medical facilities, community interaction through the center's community board, implementation of health procedures and
medical protocols, and maintains relationships with other health care providers; prepares recommendations for review
by Boards and managers describing revision of procedures to enhance quantity and quality of services; implements
measures to provide health education information to public; assures responsiveness of staff to public and primary health
needs of community.
- Supervises the activities of medical, nursing, dental, administrative, technical, clerical and other support
personnel; maximizes personnel resources to achieve highest possible productivity; coordinates personnel activities to
conform to health center protocols and objectives; conducts periodic reviews of health care activities and services provided
in the center; reviews and evaluates statistical and written reports prepared by subordinates; analyzes data relating to
center operations and prepares recommendations for revision of services and procedures to improve performance related
to overall goals and the quality and quantity of services; interacts with program administrators and other department
administrators to enhance output.
- May also direct a facility providing specialized public health services such as communicable disease control,
Acquired Immune Deficiency Syndrome (AIDS) and Tuberculosis (TB) services, or treatment of sexually transmitted
diseases; delivers diagnosis, treatment and education services to the public through on-site medical facilities; implements
procedures and protocols; assures responsiveness of staff to public health needs of community; directs the utilization of
a comprehensive communicable disease computer based medical record system.
- Provides administrative support to federally mandated Health Center Community Boards which represents an
assigned health district and is comprised of patients and professionals; addresses concerns of the Board and implements
Board-instructed activities, evaluations, or analyses in keeping with bylaws of Board; reports back to the Board regarding
status of health center activities; participates with the Board in establishing or adjusting health center policies, resolving
problems, and assuring compliance with performance and qualitative standards.
- Evaluates center activities to assure compliance with qualitative and quantitative standards imposed by funding
sources, managed care organizations, specific performance criteria, and mandated Federally Qualified Health Center
standards, with the aim of enhancing services to the public; ensures full compliance with managed care organization
billing procedures by keeping abreast of requirements, special provisions, certification and referral procedures of each
- Directs the implementation, refinement, and utilization of a complex on-line computer management information
system, which supports the operation of the health center, including revenue generation, patient registration, appointment
making, and provision of reports; directs the modification of the system, as necessary, to meet changes in procedures or
- Directs all health center fiduciary processes, including budgetary, revenue generating, inventory, and
requisitioning activities; maximizes efficiency of available resources and enhances revenue production; maintains and
evaluates all standard fiscal procedures in a health center.
- Interacts with community in which health center is located to maximize the center's visibility with community
and neighborhood groups, other providers of health and social services, civic and business organizations, and area
residents; performs and oversees group and individual interactions of an educational and informational nature to inform
of center activities, to increase utilization of center by community, and to generally improve the health of the public.
- Maintains professional interactive relationships with other providers of health care, including those associated with
federally funded health centers, hospitals, health maintenance organizations, private facilities and practitioners, and mental
health, substance abuse and other special service facilities, those administering social institutions, particularly schools;
encourages the support and cooperation of civic trades, community groups and area residents.
- Performs related work as required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
- the principles, practices, goals, and programs of public health administration.
- the methods of health services delivery.
- supervisory methods and techniques.
- public health law.
- concepts and uses of broad methodological tools in public health such as epidemiology and statistics.
- the principles and practices of personnel and fiscal administration.
- the appropriate use of professional personnel in various public health disciplines and the ability to analyze and
assign functions accordingly.
- the dynamics of Health Center Community Board interaction, operation and the nature offormalized bylaws.
- the requirements and standards of oversight and/or funding sources including managed care plansand state
and federal government agencies.
- speak, read, and write fluently in a specific non-English language and the English language for the Bilingual
- evaluate health services, systems and activities through analysis of data, and to take actions necessary to
implement desired change.
- make sound decisions.
- establish and maintain effective working relationships with associates, administrative officials, interested groups,
governmental agencies and representatives, and the general public.
- express ideas effectively both orally and in writing.
- effect sound management practices in the administration of public health programs.
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE
(The following statement represents the minimum training
and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates
for this class will be reviewed based on training and experience requirements as approved on 11/96.)
- Possession of a master's degree from an accredited college or university in public administration, industrial
management or engineering, business administration, public health, or a master's degree in political science with major
concentration in public administration.
- Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and a
designated non-English language.
- One year of public health administrative experience in a large, complex personal health services agency.
- Two years of full performance public health administrative experience in a large, complex personal health services
agency, one year of which must be in a health care facility.
Or any equivalent combination of education and experience determined to be acceptable by the Personnel
Department that has included the specific experience described above.
- Two years of public health administrative experience in a large, complex personal health services agency
performing administrative supervision of health services personnel engaged in the delivery of primary medical health
services directly to patients or the implementation and evaluation of several primary medical health services activities in
a district health program.
PHYSICAL AND MEDICAL REQUIREMENTS
- Ability to physically perform the duties and to work in the environmental conditions required of a position in this
PAY RANGE: EP27
Class Established: 6/1967
Latest Spec. Revision:
CSC - 8/1996 ; Ad Board - 11/1996
END OF JOB CLASS SPECIFICATION - 5F22