PAY RANGE: N21
This is supervisory counseling work directing subordinate staff engaged in providing placement, custody and health services to clients in group, foster or in-home detention programs for the Department of Human Services or directing subordinate staff engaged in providing re-entry services for formerly incarcerated individuals for the Philadelphia Prisons System. Employees in the Youth Services Specialty supervise the placement of status offenders and neglected, abused or dependent youth referred by social workers and oversee operational activities in the areas of youth intake and counseling services, placement, and behavior monitoring. The employee in the Re-Entry Services Specialty supervises correctional social work counselors and oversees case management to ensure program compliance and achieve target outcomes. Supervising counselors and/or social workers, and meeting with clients, dependent or delinquent youth, their parents or guardians, the courts and agency representatives, applicable to the area of specialization are significant aspects of the work. Work is performed under the direction of a higher-level administrator.
ALLOCATING FACTORS (The following conditions must be met for a position to be allocated to this class.)
1. Employees in the Youth Services Specialty must supervise the placement of status offenders and neglected, abused or dependent youth for the Department of Human Services.
2. The employee in the Re-Entry Services Specialty must supervise the assessment and counseling of formerly incarcerated individuals for the Philadelphia Prisons System.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
Supervises a staff of counselors and/or social workers responsible for conducting intake interviews and making recommendations; meets with community groups, businesses and social service agencies to explain the community-based emergency shelter program or the re-integration services program and secure their support and cooperation.
Informs social workers, parents, guardians, public defenders, lawyers, district attorneys, probation officers and officials of the court of the needs and progress of youth or formerly incarcerated individuals in the program.
Arranges in-service training programs for subordinate staff and conducts classes to develop the skills of counselors and/or child care agency staff; implements best practices in the area of specialization; recommends disciplinary actions and approves leave of subordinate staff.
Performs related work as required.
YOUTH SERVICES SPECIALTY
Oversees the recommendation of detention placements and monitoring of detained youth behavior; monitors and reviews services provided by contracted agencies to insure that youth receive proper counseling and care; instructs counselors and social workers in counseling and crisis intervention techniques; recommends changes to comply with legal and contract requirements and social service principles and practices.
Meets with supervisors of child care agencies providing community detention to resolve youth behavioral and medical problems; visits and observes child care agencies to evaluate staffing and supervision; insures that agency provides required health, educational and recreational services; reports program deficiencies as necessary.
RE-ENTRY SERVICES SPECIALTY
Supervises the case management and provision of educational and vocational services to formerly incarcerated juveniles and adults; collaborates with social service agencies and community based stakeholders to develop and implement successful re-entry program initiatives; conducts preliminary screenings to determine the appropriate level of service; may perform assessments to determine eligibility for public benefits and make appropriate referrals; ensures compliance with departmental requirements; collaborates with county, state and federal probation and parole officers to monitor the progress of clients.
Reviews case management notes and progress for accuracy and completeness; supervises and delegates assignments to achieve target outcomes; ensures client needs and goals are addressed and tracked by case managers; reviews and supervises training and workshops; establishes and maintains relationships with local businesses and community partners; expands program visibility and position on re-entry matters in the City.
• the principles, practices and techniques of social services work and case management
• the laws, regulations and rules governing the provision of social services to individuals within area of specialization
• supervisory methods and techniques
• modern detention and protective care methods related to the field of Youth Detention Care for the Youth Services Specialty
• social work principles and practices as they apply to the care and custody of delinquent youths and of youths with family or emotional problems for the Youth Services Specialty
• the social and emotional factors which result in the institutionalization of youth for the Youth Services Specialty
• the community and social resources available for delinquent youths or formerly incarcerated individuals
• the organization and operation of the juvenile justice system
• the organization and operation of the criminal justice system for the Re-Entry Services Specialty
• the practices and techniques of job placement and employment services for the Re-Entry Services Specialty
• the local employment market and community resources for the Re-Entry Services Specialty
• city, state and federal laws, regulations and codes related to employment and Equal Employment Opportunity regulations for the Re-Entry Services Specialty
• interviewing techniques
• supervise the work of a staff of social workers and counselors and to monitor child care agencies providing community detention for the Youth Services Specialty
• supervise the work of correctional counselors for the Re-Entry Services Specialty
• recommend and implement policies and procedures to develop and maintain a flexible program related to the area of specialization
• express ideas effectively, both orally and in writing
• gain the cooperation and confidence of delinquent youths, parents, and community groups
• establish and maintain effective working relationships with institutional, welfare, and legal agencies
• establish and maintain relationships with local businesses and community partners
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 10/15.)
YOUTH SERVICES SPECIALTY
Completion of a master's degree program at an accredited college or university, with major course work in social work, sociology, counseling, or psychology.
Two years of youth counseling or social work experience working with youth, one year of which has been at the full performance level providing delinquent youth emergency placement, custody, and counseling services.
RE-ENTRY SERVICES SPECIALTY
Completion of a Bachelor’s degree program at an accredited college or university, with major course work in social work, criminal justice, public administration or business administration.
Two years of experience performing correctional counseling case management in a re-integration services program.
Two years of supervisory experience directing the activities of subordinate counseling staff responsible for case management of formerly incarcerated individuals in a re-integration services program.
Note: RE-ENTRY SERVICES SPECIALTY only
Additional years of specific experience may substitute for the Bachelor’s Degree on a year for year basis.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included a bachelor's degree as an educational minimum.
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Class Established 10/88
Ad. Board- 6/15
Latest Spec Revision:
CSC – 9/15
Ad. Board – 10/15