CITY OF PHILADELPHIA PERSONNEL DEPARTMENT
COMMUNITY SHELTER PROGRAM SUPERVISOR
This is supervisory youth emergency placement, custody and counseling work directing
the activities of subordinate staff engaged in providing placement and health services to clients
in group, foster or in-home detention programs as an alternative to secured detention for court-
referred youths. Employees in this class supervise the placement of status offenders, and of
neglected, abused or dependent youths referred by social workers. Employees in this class are
also responsible, through subordinate staff, for overall operational activities in the areas of youth
intake and counseling services, placement, and behavior monitoring. Supervising counselors and
social workers, and meeting with dependent or delinquent children and youths, their parents or
guardians, child care agency officials, probation officers and representatives of family court to
discuss the problems and progress of children and youths and to insure the provision of proper
care are significant aspects of the work. Work is performed under the direction of the
Community Shelter Program Administrator.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
- Supervises a staff of counselors and social workers responsible for conducting intake
interviews, recommending detention placements, and monitoring detained youths' behavior;
monitors and reviews services provided by contracted agencies to insure that youths receive
proper counseling and care; instructs counselors and social workers in counseling and crisis
intervention techniques; recommends changes to comply with legal and contract requirements
and social service principles and practices.
- Meets with supervisors of child care agencies providing community detention to resolve
individual youth's behavioral and medical problems; visits and observes child care agencies to
evaluate staffing and supervision; insures that agency provides required health, educational and
recreational services; reports deficiencies.
- Meets with community groups to explain the community-based emergency shelter
program and secure their support and cooperation.
- Informs social workers, parents, guardians, public defenders, lawyers, district attorneys,
probation officers and officials of family court of the needs and progress of youths in the
- Arranges in-service training programs and conducts classes to develop the skills of
counselors and child care agency staff.
- Performs related work as required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
- modern detention and protective care methods related to the field of Youth Detention
- social work principles and practices as they apply to the care and custody of delinquent
youths and of youths with family or emotional problems.
- the social and emotional factors which result in the institutionalization of youth.
- the community and social resources available for delinquent youths.
- the organization and operation of the juvenile justice system.
- supervisory methods and techniques.
- supervise the work of a staff of social workers and counselors and to monitor child care
agencies providing community detention.
- recommend and implement policies and procedures to develop and maintain a flexible
program meeting the needs of youths and the community.
- express ideas effectively, both orally and in writing.
- gain the cooperation and confidence of delinquent youths, parents, and community
- establish and maintain effective working relationships with institutional, welfare, and
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE
(The following statement
represents the minimum training and experience standards which will be used to admit or reject
applicants for tests. Applications submitted by candidates for this class will be reviewed based
on training and experience requirements as approved on 10/88.)
- Completion of a master's degree program at an accredited college or university, with
major course work in social work, sociology, counseling, or psychology.
Or any equivalent combination of education and experience determined to be acceptable
by the Personnel Department that has included a bachelor's degree as an educational minimum.
- Two years of youth counseling or social work experience working with youths, one year
of which has been at the full performance level providing delinquent youth emergency
placement, custody, and counseling services.
PHYSICAL AND MEDICAL REQUIREMENTS
- Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
PAY RANGE: EP21
Class Established: 10/1988
END OF JOB CLASS SPECIFICATION - 5B50