2P20
AIR SERVICES DEVELOPMENT MANAGER

This is marketing work analyzing airport services, aviation issues and trends, and developing and implementing strategies to market and promote the use of the airport cargo and passenger facilities to increase domestic and international trade, air cargo and passenger movements through the airport. Positions in this class may specialize in passenger or cargo air service development. Contact with airlines, air cargo contractors, representatives of federal and state agencies, and other City officials is significant to the work. Work is performed under the direction of the Deputy Director of Marketing and Public Affairs.

• There will be two positions allocated to this class.
• There will be one position allocated to cargo service development and one position allocated to passenger air service development.

Researches, analyzes, formulates and promotes cargo and passenger air service opportunities. Studies air routing plans and operations at other airports; gathers data from airlines, passengers and others concerning the potential local air routing needs; gathers data and makes projections concerning passenger traffic and operational issues and trends; gathers data on air cargo operations volume and cost; determines the impact of federal, state and other agency regulations and requirements concerning air cargo handling and air services.

Identifies opportunities for new cargo and passenger services to expand existing service; develops and implements marketing plans to target potential business for the airport; serves as primary liaison between the airport and representatives of airlines, air cargo handlers, representatives of the business community, and others to determine their needs, identify opportunities to enhance service, and review proposals; markets the airport's cargo and passenger facilities to trade delegations and maintains communication with City and state commerce entities promoting trade; works with aviation consultants to prepare presentations for potential domestic and international cargo and passenger service; communicates airport needs and oversees design and publication of trade related brochures and other promotional literature; plans and represents the airport at aviation trade shows and other cargo and passenger development public events and exhibitions.

Assists the Deputy Director for Marketing and Public Affairs in discussions or negotiations with federal or other agency representatives concerning laws and regulations affecting cargo and passenger operations; participates in the preparation of justifications for federal or state funding requests that affect cargo and passenger operations; makes budget recommendations to Deputy Director for cargo and passenger operations expenditures; informs airport financial staff on needs of services planned concerning cargo and passenger operations.

Supervises a staff of public relations professionals and support staff; makes work assignments to, trains and checks the work of subordinates.

Performs related work as required.

KNOWLEDGE OF:
• airport management and operations
• the aviation industry
• marketing business practices related to cargo and passenger trends
• the federal and state laws and regulations applied to airports, especially as they apply to cargo handling and passenger services
• the latest developments and trends in the area of cargo and passenger services and air routing
• supervisory methods and techniques
• the techniques of economic analysis as they apply to the forecasting of costs and revenue return from cargo handling, passenger service and routing improvement proposals
ABILITY TO:
• analyze and assimilate a variety of data for the preparation of proposals and feasibility studies, including aviation-related statistics
• apply management principles to the evaluation of cargo handling operations and passenger service
• express ideas effectively, both orally and in writing
• establish and maintain effective working relationships with representatives of the airlines, cargo contractors, tenants, business community, federal and state regulatory agencies and other City officials

EDUCATION

Completion of a bachelor's degree program at an accredited college or university, with major course work in the field of airport management, marketing, public relations or economics.

AND
EXPERIENCE:

Five years experience performing professional level airport operations, management, marketing or public relations work.

OR


Any equivalent combination of education and experience determined to be acceptable by the Personnel Department, which has included a bachelor's degree from an accredited college or university as an educational minimum.

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as an Air Services Development Manager.