2P19

PAY RANGE:  N23

 

AIRPORT OPERATIONS SUPERINTENDENT

 

GENERAL DEFINITION

 

            This is supervisory airport operations work directing, through subordinate supervisors, the safe and efficient operations of either an airport Airfield, Landside or Terminal operations program for a large hub international airport system. Employees in Airfield operations plan, assign, and review the work of subordinate and/or contract personnel and direct the day-to-day airfield operational activities of the airport, ensuring compliance with all applicable federal, state and local regulations pertaining to airfield operations. Landside work activities include monitoring and supervising ground transportation operations, ensuring compliance by commercial ground transportation operators with federal, state and local ground transportation and regulations. Terminal management activities include coordinating construction activities and special events with airlines and conferring with airlines and building tenants to ensure adequacy and efficiency of terminal operations. Ensuring compliance with Federal Aviation Administration (FAA) regulations regarding airport operations and all other activities related to the welfare of passengers, airlines, tenants and the general public are significant aspects of the work.  Work is performed under the direction of the Airport Operations Manager or administrative superior.

 

ALLOCATING FACTORS:   (The following conditions must be met for a position to be allocated to this class.)

 

•           These positions must perform the work in the Operations Division of the Philadelphia International Airport and in the Operations Division of the Northeast Airport.

•           Only four positions will be allocated to this class, with the exception of the Passenger Engagement Assignment

•           The positions must direct either the airport's airfield, landside, passenger engagement, or terminal operational activities at the Philadelphia International Airport and the Northeast Airport through subordinate supervisors.

 

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

 

ALL POSITIONS

 

            Plans, assigns and reviews the work of subordinate airport operations personnel engaged in monitoring either airfield, landside, passenger engagement, noise or terminal operations, security, safety and other activities related to the welfare of passengers, airlines, tenants, and the general public.

            Performs related work as required.

 

AIRFIELD MANAGEMENT ASSIGNMENT

 

            Plans, assigns and reviews the work of subordinate airport operations personnel engaged in the day-to-day operations of the airport, security, safety and other activities related to the welfare of passengers, tenants, and the general public. 

            Directs and participates inspection of runways, taxiways, roadways, terminal buildings and associated areas to ensure compliance with FAA rules and all other federal, state and local regulations pertaining to airport operations.

            Reviews reports of conditions affecting passengers and aircraft and recommends maintenance and custodial corrective action; assigns priority to activities based on safety and security requirements; coordinates and follows‑up on work requested to ensure that completed work conforms to airport standards.

            Confers with airline and building tenants to ensure adequacy and efficiency of airport operations; coordinates and expedites construction and maintenance work with tenants in order to minimize inconvenience to users of airport facilities; directs the collection of landing fees from cargo and commuter airline tenants; compiles summary of monthly landing fees and submits compilation to the airports accounting unit; issues notices to airline officials and other tenants regarding use of facilities; meets with tenants to resolve problems concerning the use, maintenance and operations of facilities.

            Responds to emergency situations occurring at the airport; participates in the evaluation and determination of action to be taken in response to airport emergencies.

            Confers with other airport personnel, such as planning and development staff, to define future needs and schedules the implementation of changes in operational procedures; works with airport financial staff to plan costs and services to tenants in keeping with long‑range financial forecasts; coordinates efforts toward ensuring contract compliance with properties and maintenance personnel.

            Prepares periodic reports of work completed and statistical information; prepares operational procedures and regulations; prepares annual section budget and administers accordingly; prepares other reports as required and ensures training and development of staff.

 

LANDSIDE MANAGEMENT ASSIGNMENT

 

            Plans, assigns and reviews the work of subordinate airport operations personnel engaged in monitoring and/or supervising landside operational activities.

            Ensures commercial ground transportation operations are in compliance with federal, state, and local ground transportation laws, ordinances and/or regulations as well as airport regulations and policies.

            Researches ground transportation trends and regulations; examines future ground transportation alternatives and develops both short and long range plans; develops policy recommendations to senior airport management.

            Provides group meeting forums to establish and maintain productive working relationships with industry partners and commercial ground transportation operators.

            Prepares annual section budget and administers accordingly; prepares other reports as required.

            Coordinates with other airport departments regarding landside and ground transportation activities, including impacts from construction activities and special events.

            Acts as a liaison between the Airport and the airport tenants, commercial ground transportation operators and the general public.

           

TERMINAL MANAGEMENT ASSIGNMENT

           

            Plans, assigns and reviews work of subordinate airport operations personnel engaged in terminal management activities.

            Prepares annual section budget and administers accordingly; prepares other reports as required.

            Manages all common use terminal facilities, including gate and ticket counter assignments, and charter aircraft activities.

            Acts as liaison between the Airport, airlines and Federal Inspection Services (FIS).

            Coordinates with Airport Properties department on all concession development issues.

 

Passenger Engagement Assignment

 

            Plans, assigns and reviews work of subordinate airport communications personnel engaged in passenger engagement activities.

            Responds to inquiries and complaints from airport passengers and vendors; Coordinates staffing and supervises the information counters and terminal podiums; provides logistics and planning for special Airport tours.

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

 

KNOWLEDGE OF:

 

·         the principles, practices, procedures and techniques of airport operations and manage­ment

·         the operations and maintenance of a large hub international airport

·         federal, state and local laws and regulations applicable to airports and airport operations, especially those of the Federal Aviation Administration (FAA)

·         the principles, theories and methods of operational analysis applicable to evaluating provision of services and utilization of facilities at a large hub international airport

·         current developments in the field of airport operations management

·         supervisory methods and techniques

·         airport maintenance

·         the principles and practices of airport ground transportation management

·         federal laws and regulations regarding ground transportation

·         supervisory methods and techniques

·         the principles and practices of noise management, aircraft/flight airspace characteristics and noise abatement techniques federal law and regulations regarding aircraft/airport noise and related environmental issues

 

ABILITY TO:

 

·         effectively plan and direct the activities of an operational staff

·         collect, analyze and evaluate data and make appropriate recommendations

·         prepare and present clear and concise oral and written reports

·         evaluate, revise, and/or develop operational plans and procedures

·         establish and maintain effective working relationships with co-workers, airlines, tenants, federal agencies and the general public

·         prepare operating budgets for areas of responsibility

·         interpret FAA and Transportation Security Administration (TSA) rules and regulations

 

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.  Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 1/17.)

 

EDUCATION:

 

            Completion of a bachelor's degree program at an accredited college or university, with major course work in aviation management, transportation management, business administration or related field.

 

AND

 

GENERAL EXPERIENCE:

 

            Three years of experience at the full performance level in airport operations or administration for a hub airport system serving scheduled air carriers.

 

AND

 

SPECIFIC EXPERIENCE:

            Three years of supervisory experience at or above pay range N21, either supervising and monitoring airfield, airport communications, landside or terminal operational activities at a large hub airport servicing scheduled national and international carriers.

 

OR

 

            Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources, which has included both the education and the specific experience requirements described above.

 

City of Philadelphia classes which typically meet the specific experience:

 

Airport Operations Officer Supervisor (2P09)

 

PHYSICAL AND MEDICAL REQUIREMENTS

 

            Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

 

LICENSES, REGISTRATIONS AND/OR CERTIFICATES

 

            Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as Airport Operations Superintendent.

Must be able to pass and maintain Security Identification Display Area (SIDA) and AOA (Airfield Operations Area) clearance at the time of appointment and during tenure of employment as the Airport Operations Superintendent.

 

Class Established - 9/88

Spec Revision:

CSC - 11/01

Ad. Board - 1/02

Spec Revision:

CSC - 11/02

Ad. Board - 1/03

Latest Spec Revision:

CSC - 12/16

Ad. Board - 1/17

 

SP