AIRPORT OPERATIONS MANAGER
This is managerial airport operations work either directing the airfield, landside, terminal and noise programs for a large hub international airport complex through subordinate supervisors or executing regulatory mandates throughout the airport community, administering the airport-wide emergency management functions at both Philadelphia International Airport and Northeast Philadelphia Airport and directing the operations, maintenance and security functions of the Northeast Philadelphia Airport. The employee is responsible for insuring airport security and for directing response to airport emergencies. Contacts with other airport administrators, airlines officials, and the public are of major significance to the work. Ensuring compliance with FAA regulations regarding airport operations and all other activities related to the welfare of passengers, airlines, tenants and the general public are significant aspects of the work. Work is performed under the general direction of the Deputy Director of Aviation for Operations and Facilities.
ALLOCATING FACTORS: (The following conditions must be met for a position to be allocated to this class.)
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
AIRFIELD, LANDSIDE, TERMINAL AND NOISE PROGRAM OPERATIONS
Plans, organizes and directs, through subordinate supervisors, the work of a large staff of employees engaged in operating the City's airports, the airport operation and communication centers, domestic and international terminal facilities, ground transportation network, and the inspection of buildings, pavements and ground; directs the purchase, maintenance and repair of the Airport's motor vehicle and equipment fleet; implements and insures compliance with federal regulations pertaining to Airport safety, certification and security; conducts inspection tours of airport facilities to determine if established operational standards are being followed; reviews construction projects to insure that airports remain operational during construction periods; approves requisitions and maintains work and vacation schedules.
Manages subordinate supervisors involved in daily airfield, terminal, landside and noise programs; contract administration involving direct customer contact including parking operations, ground transportation activities, airport bus service, noise abatement and wildlife habitat management.
Prepares standard operational procedures; ensures compliance with all applicable federal, state and local regulations pertaining to airport operations; develops, reviews, implements and enforces policies and procedures dealing with all aspects of airport operations.
Directs overall airport snow removal and ice control operations to achieve maximum facility efficiency and safety.
Studies plans for the development of new and expanded aviation facilities to determine their effect on the various airport operations and formulates proposals to effect organizational changes designed to maintain levels of efficiency and service throughout the airport system; develops recommendations regarding the use and occupancy of airport facilities.
Confers with engineering administrators and other airport officials to define future needs and to schedule the implementation of changes in operational procedures; works with airport financial staff to plan costs of services to tenants and concessionaires in keeping with long-range financial forecasts; participates in developing budget estimates for airport operations expenditures and evaluates performance in relationship to such plans.
Executes regulatory mandates throughout the entire airport community consisting of over 200 employers and 20,000 badged employees;
Develops, prepares and submits the Airport’s Emergency Plans to the Federal Aviation Administration (FAA); administers the airport-wide emergency management functions at both Philadelphia International Airport and Northeast Philadelphia Airport coordinates with the FAA Tower and emergency responders such as Airport Police, Fire Department, Office of Emergency Management and Delaware County’s emergency response teams; directs internal stakeholders including Division of Aviation staff if required.
Manages through the Airport Operations Superintendent, the Northeast Philadelphia Airport which includes operations, maintenance and security functions.
Develops, utilizes and reinforces the Safety Management System (SMS) for the safe operations on the Airport’s movement area on the airfield; develops and executes Airfield Driver’s Training and mandatory training programs; reviews the airlines emergency plans to ensure they are in compliance with the Airport’s Emergency Plan and takes necessary action to remedy non-compliance; completes risk assessments, develops drills and exercises, holds tabletop discussions with stakeholders throughout the PHL community and entire aviation industry.
Confers with police, crash rescue and airline officials to develop safety and security standards; meets with law enforcement officials to coordinate airport security and with federal and state aviation and highway officials regarding the planning, maintenance, and operations of runways, taxiways and roads; confers with tenants to assure that their activities do not interfere with safe and efficient airport operations.
Ensures information is communicated to the staff and proper authorities.
Studies new operational procedures, techniques, and equipment; adapts and modifies such procedures and equipment to meet the specific needs and features of the City's municipal airports; attends and participates at conferences; keeps current and new federal and state rulings as they affect the operations of airports; participates in the preparation of justifications for federal grant requests.
Coordinates activities of operations, maintenance, contracted and airline personnel during airport snow removal operations.
Participates in airport staff meetings; makes recommendations to establish policies affecting operational activities; prepares and submits operations and maintenance budget requirements.
Performs related work as required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
· the principles and practice governing the operation and of large hub airports as determined by the US Department of Transportation
· management principles as they relate to airport operations
· Federal, state and local laws and regulations applying to an airport operation
· current developments in the fields of airport operations and management
· supervisory methods and techniques
· snow removal and ice control practices and procedures as they relate to large hub U.S. airports
· airport motor vehicles and equipment
· principles and practices of airport construction, equipment, and maintenance and their effect on airport operations
· the principles and practices of airport ground transportation management
· federal, state and local laws and regulations regarding ground transportation
· the principles and practices of airport noise management, and noise abatement techniques
· federal, state and local laws and regulations including zoning laws, aircraft/airport noise and related environmental issues
· the principles and practices of airport terminal operations and management
· principles and practices of air traffic control and its effect on airport operations
EMERGENCY MANAGEMENT POSITION ONLY
· Safety Management System (SMS) organizational structures, accountabilities, policies and procedures
· Risk assessment techniques and procedures
· Code of Federal Regulation 49 Part 139
· Emergency Management and Response procedures, exercises and drills
· apply modern management and administrative principles to airport operation activities
· establish and maintain effective working relationships with associates, representatives of airlines, concessionaires, and other agencies and the public
· express ideas effectively, both orally and in writing
· effectively plan and direct the activities of an operational staff
· collect, analyze and evaluate data and make appropriate recommendations
· prepare and present clear and concise oral and written reports
· evaluate, revise, and/or develop operational plans and procedures
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 9/01.)
Completion of a bachelor's degree program at an accredited college or university with major course work in aviation management, engineering, engineering technology, transportation, business administration or a closely related field.
Four years of supervisory operations officer experience monitoring operational activities on an assigned shift at a large hub airport as determined by US Department of Transportation.
Three years of experience managing, through subordinate supervisors, either airfield, landside, noise or terminal operations for a large hub US airport with at least one common-use international terminal building.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.
THE CLASS (ES) THAT MEET THE TRAINING AND EXPERIENCE REQUIREMENTS ARE:
Airport Operations Superintendent
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
LICENSES, REGISTRATIONS, AND/OR CERTIFICATES
Required to obtain membership in the American Association of Airport Executives and must become an accredited member within two years after appointment as an Airport Operations Manager.
Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as an Airports Operations Manager.
Must be able to pass and maintain SIDA (Security Identification Display Area) and AOA (Airfield Operations Area) clearance, and movement Area Driver Qualification.
Class Established 5/56