CITY OF PHILADELPHIA PERSONNEL DEPARTMENT
UTILITY SECURITY PROGRAM SUPERVISOR
This is administrative and supervisory work assisting in the direction of a comprehensive
security program for a large water utility. The employee in this class is responsible for
maintaining the security program data base and directing such security control programs as
background investigations, screening of potential employees, photograph identification and card
access. An important aspect of the work is assisting other security personnel to prepare for
investigations, research and court appearance. The employee supervises a staff of communica-
tion console operators and clerical employees. The employee is supervised by the Utility
Security Services Manager.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
- Maintains security program data base; periodically revises programs; compiles and
reviews input data; trains communication center operators in use of computer.
- Directs program of screening potential employees and conducting investigations into the
backgrounds of employees and contractors; schedules interviews; contacts law enforcement
agencies and past employers to acquire information; arranges appointments for investigators to
consult with law enforcement agency officials; provides information on employees or contractors
suspected of engaging in illegal activities to law enforcement agencies; schedules photographs
for all department employees; maintains files of photographs; arranges for information on
employee's access to department facilities to be recorded on computer programs and access
- Screens requests for investigations or allegations of illegal activity or misconduct by
department employees or contracts; determines type of investigation required; determines which
security program personnel should conduct investigations; analyzes situation and prepares
recommended course of action.
- Compiles background information and case history for use by investigators; secures
required documentation, licenses, permits and surveillance equipment; serves as liaison with
other agencies participating in surveillance activities; prepares checklist delineating all actions
required of investigators during conduct of investigations; reviews completed checklist and
reports prepared by investigators; prepares packages of evidence and background information
for use investigators and lawyers appearing in court; briefs investigators on what to expect
during court appearances.
- Prepares specifications for contracts with private investigators, and various consultants;
reviews proposals submitted by contractors; recommends which investigators and consultants
should be selected; monitors performance to insure conformance to contract requirements;
reviews requests for payment.
- Supervises staff of communication center operators; trains employees in the use of
communication console and other equipment, including computer terminal; assigns work to
operators; prepares schedules; reviews logs and incident reports prepared by operators;
supervises activities of a small clerical staff.
- Presents testimony and evidence in court; represents department at various legal
- Administers small motor vehicle pool; arranges maintenance, inspection and repair of
vehicles; schedules use of vehicles.
- Prepares reports on security program activities.
- Performs related work as required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
- Knowledge of clerical procedures involved in maintaining files and recordkeeping
- Knowledge of the rules and regulations governing the operation of a water utility.
- Knowledge of the techniques of report writing.
- Knowledge of office practices, methods and equipment.
- Some knowledge of supervisory principles and practices.
- Ability to maintain a confidential, security program data base.
- Ability to develop plans and provide recommendation security program activities.
- Ability to analyze situations requiring investigations and other security program services
and to determine the appropriate course of action.
- Ability to supervise the activities of a staff of communication center operators and clerical
- Ability to establish and maintain effective working relationships with co-workers, city
officials, representatives of law enforcement agencies and the general public.
- Ability to communicate effectively, both orally and in writing.
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement
represents the minimum training and experience standards which will be used to admit or reject
applicants for tests. Applications submitted by candidates for this class will be reviewed based
on training and experience requirements as approved on 11/84.)
Or any equivalent combination of education and experience determined to be acceptable
by the Personnel Department.
- Education equivalent to completion of the twelfth school grade.
- Four years of experience in clerical work, one year of which shall have been performing
complex clerical tasks supporting the operations of a utility security services program.
PHYSICAL AND MEDICAL REQUIREMENTS
LICENSES, REGISTRATIONS, AND/OR CERTIFICATES
- Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
- Possession of a valid proper class motor vehicle operator's license issued by the
Commonwealth of Pennsylvania prior to, and during tenure of employment as a Utility Security
PAY RANGE: EP12
Class Established: 11/1984
END OF JOB CLASS SPECIFICATION - 2M57