CITY OF PHILADELPHIA PERSONNEL DEPARTMENT
HIRING SERVICES ASSOCIATE 3
This is public human resources work at the advanced performance level in a hiring team in the City's central human resources agency. The employee in this class works as part of a hiring team and is responsible for performing public personnel work proficiently in all functions, including assessment and job design and compensation. The employee is expected to perform assignments in all functions with minimal supervision. The employee regularly manages or participates in projects involving revision, development and implementation of hiring process procedures, policies, and regulations. The employee works collaboratively with city administrators, union officials, employees, and the public to facilitate resolution of identified hiring issues.
CORE STANDARDS OF PERFORMANCE:
- Performs assessment and job design and compensation assignments proficiently and autonomously.
- Performs complex assignments requiring application of procedures in multiple functions with minimal supervision.
- Actively seeks out and engages management or senior associates as required to complete assignments.
- Serves as a departmental resource in all functions.
- Serves as a project leader for complex assignments as called up by hiring team leader.
- Analyzes, devises and develops departmental processes and procedures.
- Consistently meets department and professional quality standards when carrying out assigned tasks.
- Consistently fulfills production requirements and commitments to team leader, colleagues, and clients.
- Mentors associates at lower levels in areas of functional expertise.
- Performs related work as required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES
- English grammar, spelling and oral communication.
- Interviewing methods and practices.
- Report writing methods and procedures.
- Structure and functions of City departments.
- Civil Service Regulations and Home Rule Charter.
- Current developments in the field of human resources administration.
- Hay method of pay evaluation.
- Job analysis.
- Position classification.
- Statistical concepts and techniques appropriate to analyze validity and reliability and other issues relevant to test performance.
- Assessment development and administration.
- Standard computer software packages used for word processing, spreadsheets, and database management as well as Personnel Department specific information systems.
- All Abilities Required for Hiring Associate 2
- Additional Abilities:
- Develop methods or materials to obtain or disseminate information.
- Develop surveys.
- Coordinate the administration of surveys to obtain information.
- Give presentations or briefings.
- Identify needs or problems.
- Recommend improvements or solutions to problems, or determines appropriate actions.
- Explain or provide guidance on laws, regulations, policies, standards, or procedures to management, personnel, or clients.
- Manage, lead, or administer programs, projects, operations, or activities.
- Mentor and train others; conducts on-the-job training.
- Provide technical advice in subject matter area to others.
- Participate in or represent the organization or clients in briefings, meetings or conferences.
- Compose complex correspondence or other written work (for example, manuals, books, management or technical reports, or research proposals).
- Implement operational, program, or project plans to meet objectives.
- Core Competencies Required of All Hiring Services Associate Staff:
Note: Competencies are derived from the U.S. Office of Personnel Management's Human Resource Manager database, a copy of which resides in the City of Philadelphia Personnel Department. Definitions of each competency have been developed by U.S. OPM for nationwide use and are available for review upon request in the Personnel Department
- INTERPERSONAL SKILLS
- CUSTOMER SERVICE
- ORAL COMMUNICATION
- STRESS TOLERANCE
- ATTENTION TO DETAIL
- DECISION MAKING
- PROBLEM SOLVING
- SELF ESTEEM
- PERSONNEL AND HUMAN RESOURCES
- PLANNING AND EVALUATING
- CREATIVE THINKING
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will reviewed based on training and experience requirements as approved on 4/99.)
NOTE: A master's degree in human resources, industrial psychology, or closely related field may be substituted for one year of general experience.
- Bachelor's degree in human resources, industrial psychology, or a closely related field.
- Two years of public human resources experience.
- One year of experience at the Hiring Associate 2 level.
PHYSICAL AND MEDICAL REQUIREMENTS
- Ability to physically perform the duties and to work in the environmental conditions required of
a position in this class.
PAY RANGE: EP21
CSC: 3/1999 ; Ad Board: 4/1999
END OF JOB CLASS SPECIFICATION - 2H20