General Definition

Allocating Factors:

(The following conditions must be met for a position to be allocated to this class.)

Typical Examples Of Work (Illustrative Only)

Required Knowledge, Skills And Abilities

Knowledge Of:

Skill In:

Ability To:

Minimum Acceptable Training And Experience

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 3/11.)


General Experience

Specific Experience


The following City classes typically meet the specific experience requirements.
  1. 2B02- Collection Customer Representative
  2. 2B18- Revenue Collection Representative



Selective Factor Certification may be utilized, as needed, to fill specific positions.
  1. In accordance with Civil Service Regulation 11.032 - Selective Factor Certification - the appointing authority may request certification of eligible candidates with specified experience to fill specific positions in this class. Certification to fill supervisory positions involved in collection enforcement work will be made from the two highest ranking eligible candidates on the eligible list who possess experience representing the Water Revenue Bureau in court matters pertaining to delinquent water and sewer bills.
Physical And Medical Requirements
  1. Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.