GENERAL DEFINITION

This is payment processing work, processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Significant to the work is the processing and reconciliation of complicated payments and the generation of payment reports. Work is performed under the close supervision of a payment processing supervisor.

ALLOCATING FACTORS:
(The following conditions must be met for a position to be approved for this class.)

1. Employees in this class must perform payment processing work, processing tax payments through the use of point-of-sale terminals or electronic validating equipment.



2. Employees in this class report to a payment processing supervisor.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

• Cashiers at one of a variety of receiving windows used by the general public or their representatives to make payments to the city for court ordered support payments, fines, charges, licenses, tax bills, and water and sewer rent; scans bill, or may key-enter information, on point-of-sale terminal to determine amount to be paid; counts payment; makes change as needed; validates bill, receipt, and check (if given).
• Makes daily settlement by reviewing and balancing the validating machine tape, cash and check totals, and receipted copies of bills; posts to settlement sheet.
• Operates a point-of-sale terminal; adding machine and other standard business machines; encodes checks when necessary; prepares consolidated summary of deposits report on a rotating basis; performs reconciliation of suspense account activity.
• Calculates interest and penalty charges where appropriate; adjusts bill accordingly.
• Processes tax payments on electronic validating equipment; key enters certain prescribed commands and numbers to activate machine; inserts scan copy of bill and prescribed commands and numbers to activate machine; inserts scan copy of bill and key enters amount of payment; observes that scan copy is accepted and feeds customer copy and payment into machine; re-inserts bills, re-keys amount of payment and follows other pre-established procedures whenever machine rejects copies of bills; looks for illegible encoding; uses manual encoding machine.
• Screens and sorts various tax payments simultaneously while operating the electronic validating machine; sorts the various tax payments into their respective categories and screens all payments to insure that they are acceptable to the machine; keeps in separate batches any unusual type of payments, such as change of address; letters of complaint and mutilated scan copies; balances and processes multiple payments; performs reconciliation of bulk requestor payments; processes delinquent and current payments; completes various reports.
• Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

KNOWLEDGE OF:

• the standard principles and practices governing payment processing.
• office practices and procedures.
• business arithmetic.
• the payment processing system used in keying and verifying tax payments.
• the operation of point-of-sale terminals, electronic validating machines, and other standard business machines.
• the methods, standards and practices used in the processing and validation of tax payments by an electronic validating machine.

ABILITY TO:

• process payments quickly and accurately.
• understand and carry out written or oral instructions.
• establish and maintain effective working relationships with associates.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 4/1996.)

EDUCATION

• Completion of the twelfth school grade.

AND
GENERAL EXPERIENCE

• One year of experience receiving and disbursing cash and/or negotiable instruments involving large sums and a daily accounting for a large volume of transactions.
OR
• Two years of experience performing routine clerical tasks.

AND
SPECIFIC EXPERIENCE

• One year of experience as a Payment Processing Clerk I performing either over-the-counter transactions in the receipt, recording, and disbursement of cash, checks, and other negotiable instruments in payment of taxes, fees, fines, and other liabilities; or processing and validating tax payments utilizing electronic validating machines.

Or any equivalent combination of education and experience determined to be acceptable by the Personnel Department.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

PAY RANGE: 8
Class Established: 2/1984

Spec. Revised:
  CSC - 4/1996 ; Ad Board - 5/1996

TOC/deb/sb