PAY RANGE: 8
PAYMENT PROCESSING CLERK 2
This is payment processing work for the Revenue Department or the Philadelphia Sheriff’s Office. Employees in the Revenue Department are responsible for processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Employees in the Philadelphia Sherriff’s Office are responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team. Significant to the work is the processing and reconciliation of complicated payments and the generation of payment reports. Work is performed under the close supervision of a Payment Processing Supervisor.
ALLOCATING FACTORS (The following conditions must be must for a position to be approved for this class.)
1. Employees in the Revenue Department must perform payment processing work, processing tax payments through the use of point-of-sale terminals or electronic validating equipment.
2. Employees in the Philadelphia Sheriff’s Office must be responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team.
3. Employees in this class report to a Payment Processing Supervisor.
TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)
Cashiers at one of a variety of receiving windows used by the general public or their representatives to make payments to the city for court ordered support payments, fines, charges, licenses, tax bills, and water and sewer rent or for Judicial Mortgage Foreclosure and Tax Sales if assigned to the Philadelphia Sherriff’s Office. Makes daily settlement by reviewing and balancing the validating machine tape, cash and check totals, and receipted copies of bills; posts to settlement sheet.
Operates a point-of-sale terminal; adding machine and other standard business machines; encodes checks when necessary; prepares consolidated summary of deposits report on a rotating basis; performs reconciliation of suspense account activity.
Revenue Department Assignment
Scans bill, or may key-enter information, on point-of-sale terminal to determine amount to be paid; counts payment; makes change as needed; validates bill, receipt, and check (if given); calculates interest and penalty charges where appropriate; adjusts bill accordingly.
Processes tax payments on electronic validating equipment; key enters certain prescribed commands and numbers to activate machine; inserts scan copy of bill and prescribed commands and numbers to activate machine; inserts scan copy of bill and key enters amount of payment; observes that scan copy is accepted and feeds customer copy and payment into machine; re-inserts bills, re-keys amount of payment and follows other pre-established procedures whenever machine rejects copies of bills; looks for illegible encoding; uses manual encoding machine.
Screens and sorts various tax payments simultaneously while operating the electronic validating machine; sorts the various tax payments into their respective categories and screens all payments to insure that they are acceptable to the machine; keeps in separate batches any unusual type of payments, such as change of address; letters of complaint and mutilated scan copies; balances and processes multiple payments; performs reconciliation of bulk requestor payments; processes delinquent and current payments; completes various reports.
Performs related work as required.
Sheriff’s Office Assignment
Attends Judicial Mortgage Foreclosure and Tax Sales to receive, process and document deposits; receives and processes payments for balances on executed Sheriff Sales; operates electronic payment processing systems, adding machines and other standard business machines; encodes checks when necessary; verifies payments and ensures transactions are properly recorded; ensures payments to appropriate recipients/banks; processes and issues real estate requests, execution and appearance payouts and contractor payouts; provides payments and settles accounts with appropriate agencies; processes Defendant Asset Recovery Team claims which includes researching and validating requests and issuing balances to defendants; posts entries to various account journals, computes daily balances; reconciles bank balances to original account entries and supporting records; transfers costs from ledger to ensure municipal, sheriff and deeding costs can be paid; creates invoices for remaining balances for settlement.
Provides information as necessary to potential buyers regarding Sherriff Sale and payment processes.
Performs related work as required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• the standard principles and practices governing payment processing
• office practices and procedures
• business arithmetic
• the payment processing system used in keying and verifying tax or real estate payments as related to assignment
• the operation of point-of-sale terminals, electronic validating machines, and other standard business machines
• the methods, standards and practices used in the processing and validation of tax or real estate sale payments by an electronic validating machine as related to assignment
• process payments quickly and accurately
• understand and carry out written or oral instructions
• establish and maintain effective working relationships with associates
MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE (The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 4/16.)
Completion of the twelfth school grade.
One year of experience receiving and disbursing cash and/or negotiable instruments involving large sums and a daily accounting for a large volume of transactions.
Two years of experience performing routine clerical tasks.
One year of experience as a Payment Processing Clerk 1 performing either over-the-counter transactions in the receipt, recording, and disbursement of cash, checks, and other negotiable instruments in payment of taxes, fees, fines, and other liabilities; or processing and validating tax payments utilizing electronic validating machines.
Two years of payment processing experience at the full performance level verifying, recording and processing real estate sales and settlement payments for the Philadelphia Sheriff’s Office which has included transferring funds from an account ledger to accounting all municipal liabilities and fees and/or processing Defendant Recovery Team claims and payouts.
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.
NOTE: Selective Factor Certification may be utilized, as needed, to fill specific positions. In accordance with Civil Service Regulation 11.032 - Selective Factor Certification – the appointing authority may request certification of eligible candidates with the specified experience to fill specific positions in this class. Certification to fill such position will be made from the two highest ranking eligible candidates on the eligible list who possess the specified experience.
PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Class Established 2/84
Spec. Revision: CSC - 4/96, Ad. Board - 5/96
Latest Spec. Revision: CSC –2/16, Ad. Board – 4/16