GENERAL DEFINITION

This is payment processing work, performing a significant volume of over-the-counter transactions in the receipt, recording, and disbursement of cash, checks, and other negotiable instruments in payment of taxes, fees, fines, and other liabilities in an on-line environment; or receipting and validating such payments. Employees are responsible for processing a large volume of payment transactions using a point-of-sale terminal, or receipting payments using electronic validating equipment. Work is performed under the close supervision of a payment processing supervisor.

ALLOCATING FACTORS:
(The following conditions must be met for a position to be approved for this class.)

1. Employees in this class process a variety of tax payments through the use of computer terminals or electronic validating equipment.
2. Employees in this class report to a payment processing supervisor.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

• Cashiers at one of a variety of receiving windows used by the general public or their representatives to make payments to the city for court ordered support payments, fines, charges, licenses, tax bills, and water and sewer rent; scans bill, or may key-enter information, on point-of-sale terminal to determine amount to be paid; counts payment; makes change as needed; validates bill, receipt, and check (if given).
• Makes daily settlement by reviewing and balancing the validating machine tape, cash and check totals, and receipted copies of bills; posts to settlement sheet.
• Operates a point-of-sale terminal, adding machine and other standard business machines; calculates interest and penalty charges where appropriate; adjusts bill accordingly.
• Processes tax payments utilizing an electronic validating machine; key enters certain prescribed commands and numbers to activate machine; inserts scan copy of bill and key enters amount of payment; observes that scan copy is accepted and feeds customer copy and payment into machine; re-inserts bills, re-keys amount of payment and follows other pre-established procedures whenever machine rejects copies of bills; looks for illegible encoding; uses manual encoding machine.
• Screens and sorts various tax payments simultaneously while operating the electronic machines; sorts the various tax payments into their respective categories and screens all payments to ensure that they are acceptable to the machine; keeps in separate batches any unusual type of payments, such as change of address, letters of complaint and mutilated scan copies; processes delinquent and current payments which includes manual processing.
• Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

KNOWLEDGE OF:

• the standard principles and practices governing monetary transactions.
• principles and procedures of performing settlement of transactions and payment posting.
• office procedures, methods, and equipment with particular reference to receiving and accounting for cash.
• business arithmetic.
• the English language and spelling.

ABILITY TO:

• make cash transactions rapidly and accurately.
• make rapid and accurate arithmetic computations.
• learn within a reasonable time, and to apply rules and regulations pertaining to a variety of cash transactions and to explain them to the public.
• learn to operate a point-of-sale terminal.
• perform data entry.
• learn the methods, standards and practices used in the processing and validation of tax payments by electronic machines.
• learn the technique used in keying and verifying tax payments in a payment processing system.
• establish and maintain effective working relationship with associates and the general public.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

(The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 4/1996.)

EDUCATION

• Completion of the twelfth school grade.

GENERAL EXPERIENCE

• One year of experience receiving or disbursing cash and/or negotiable instruments involving large sums and a daily accounting for a large volume of transactions.

• Two years of experience performing routine clerical tasks.

Or any equivalent combination of education and experience determined to be acceptable by the Personnel Department.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

PAY RANGE: 7
Class Established: 1/1953

Latest Spec. Revision:
  CSC - 4/1996 ; Ad Board - 5/1996

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