GENERAL DEFINITION

This is complex clerical work performing clerical duties requiring the use of judgement in selecting which of several alternative courses of action to take based on a standard procedure and/or in following through with several procedures to complete a clerical process. Assigning and checking the work of a small group of employees or assisting the public in properly executing forms to obtain licenses, permits and similar documents may be essential elements of the work in some assignments.

Work is performed under the close supervision of a clerical or administrative superior. Assignments are stable in nature and are performed in accordance with instructions and established routines. Employees in this class are responsible for the proper performance of assigned clerical tasks.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

• Selects from several sources figures required for the compilation of reports; performs a varied number of necessary arithmetic computations to obtain cumulative, comparative or total figures; prepares reports to show a number of combinations of data.
• Posts to petty cash records; ascertains that requests for funds are proper; disburses funds; prepares forms for reimbursement.
• Gives information to or elicits information from the public necessary to properly execute forms to obtain licenses, permits or similar documents; screens forms to determine accuracy and completeness of information; determines and posts appropriate fees from fee schedules to forms; answers complaints.
• Makes assignments of work to a small group of employees, checking work upon completion; participates in work routines.
• Operates standard office equipment.
• Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

• Considerable knowledge of the English language and spelling.
• Considerable knowledge of arithmetic.
• Considerable knowledge of office practices and procedures.
• Skill in making varied arithmetic computations with speed and accuracy.
• Ability to learn the operation of office machines.
• Ability to learn departmental functions and organization.
• Ability to learn provisions of and routine interpretations of City regulations and ordinances.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.

• Education equivalent to completion of the twelfth school grade.
• One year of experience performing routine clerical tasks.

Or any equivalent combination of acceptable training and experience.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.