GENERAL DEFINITION

This is routine clerical work performing clerical tasks which follow easily learned, established procedures and which, after learning, can be performed regularly without continual supervision. Employees in this class may be assigned to check each other's work for accuracy, and may perform a variety of these tasks on a regular or cyclical basis.

Work is performed under the immediate supervision of a clerical or administrative supervisor. Assignments are limited in nature and are performed in accordance with detailed instructions. Employees in this class are responsible for the proper performance of assigned clerical tasks.

TYPICAL EXAMPLES OF WORK (ILLUSTRATIVE ONLY)

• Performs the duties described below with English language speaking and designated non-English language speaking populations.

BOTH SPECIALTIES

• Posts information from one or more sources to various departmental, fiscal or other records, performs necessary computations to obtain cumulative, comparative or total figures.
• Selects items for keypunching according to predetermined categories; codes information into categories; proofreads run-offs.
• Sorts and files papers and forms alphabetically, numerically and by other categories into a predetermined file system; removes obsolete papers and forms at regular intervals.
• Receives correspondence, forms, complaints; posts information concerning these forms to register or log; routes papers to proper sources; checks log or register at regular intervals and follows up to achieve completion of items.
• Receives visitors; guides to proper destination; receives, screens and routes telephone calls gives out standard department information.
• Operates office equipment for which no prior training or experience is required, such as adding, postage, check validating, mimeograph and photocopying machines.
• Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

KNOWLEDGE OF:

• the English language and spelling.
• arithmetic.

SKILL IN:

• making varied arithmetic computations with speed and accuracy.

ABILITY TO:

• speak, read and write fluently in a specified non-English language and the English language for the Bilingual specialty.
• learn the operation of office machines.
• learn city regulations regarding specific clerical procedures.
• learn clerical procedures and routine readily.

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Applications submitted by candidates for this class will be reviewed based on training and experience requirements as approved on 11/89.

• Education equivalent to completion of the twelfth school grade.

• Sufficient training and/or experience to be able to understand and speak fluently and clearly in English and a designated non-English language.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.