L&I envisions a city that facilitates development through standardized practices for business creation, property maintenance, and construction activities.
Our ideal approach is one that is proactive, collaborative, and replicable, in which citizens partner with city officials to improve their quality of life and that of their neighbors.
- Customer service
- Ethical practice
The Department of Licenses and Inspections strives to be the nation’s leading code enforcement agency by exercising the highest level of integrity in our interpretation and application of the city’s building, maintenance and safety codes. We support investment growth and development by delivering outstanding customer service to businesses and citizens that make Philadelphia their destination of choice.