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About Us

Our Vision

L&I envisions a city that facilitates development through standardized practices for business creation, property maintenance, and construction activities.

Our ideal approach is one that is proactive, collaborative, and replicable, in which citizens partner with city officials to improve their quality of life and that of their neighbors.

Core Values

  • Accountability
  • Customer service
  • Professionalism
  • Ethical practice

Mission

The Department of Licenses and Inspections strives to be the nation’s leading code enforcement agency by exercising the highest level of integrity in our interpretation and application of the city’s building, maintenance and safety codes. We support investment growth and development by delivering outstanding customer service to businesses and citizens that make Philadelphia their destination of choice.

Building and Zoning Appointments

Make an appointment with an L&I Building or Zoning representative. Appointments to speak with L&I representatives must be made online. More

Meet the Commissioner

For over two decades, Carlton Williams has led a distinguished career in public service. He has worked in three major city departments including Fairmount Park, Recreation, and Streets Department. He has earned the respect of his colleagues and made a positive difference in the lives of people. More

Divisions

There are three divisions in the Department. Learn more about our Administrative & IT, Development Services and Operations units. More

Press Releases

L&I is one of the Nation's most innovative government agencies. Keep up with the exciting work we're doing every day. More

Contact Us

We're here to help. If you would like to call a specific number at L & I we've listed them for you. You can always call 311. If you are outside the city limits call (215) 686-8686. More

Vacant Property Strategy

Started in April 2011, the Vacant Property Strategy is to hold private owners accountable for maintaining Philadelphia's 25,000-plus vacant properties. More

Annual Reports

Since 2009, the Department of Licenses and Inspections has been providing Annual Reports in accordance with our goal of promoting transparency, accountability and ultimately, better service to the citizens of our great city. More

Property History

Search for all L&I history

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