The Department of Behavioral Health/Mental Retardation Services

Emergency Contact Locations and Phone Numbers

If you are an adult who is having a Mental Health or Substance Abuse emergency, you may go to any of Philadelphia's 5 Crisis Response Centers 24 hours a day, 7 days a week. These 5 "CRCs" are located in different parts of the city, so there is one fairly close to where you are in Philadelphia.

  • FOR ALL CHILDREN AND TEENAGERS (under age 18),

    go to Einstein Hospital
    Germantown Community Center
    1 Penn Boulevard
    215-951-8300.

  • You may go to any of the 5 Crisis Response Centers in the city.

    See the list of Crisis Response Centers here

    If you are thinking about hurting yourself,
    please call the SUICIDE HOTLINE

    215-686-4420
    .

    Someone will always be able to take your emergency call
    24 hours a day, 7 days a week. If you are not sure where to go,
    call the Delegate Line at 215-685-6440.

    The Delegate Line will be able to help you in an emergency.
    They will direct you to the nearest service that will meet your needs.


    If necessary, the Delegate Line will send the Mobile Emergency Team (MET)
    to your location. Because not all emergency rooms serve children,
    call the Delegate Line at 215-685-6440 to get immediate help for children.
    They will send someone to your home or tell you where to take your child.

    You can also call 1-888-545-2600 and
    Member Services will connectyou to the crisis hotline.

    If your emergency is life threatening,
    go directly to the nearest Emergency Room.


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    City of Philadelphia