The Department of Behavioral Health/Mental Retardation Services

DELEGATED CREDENTIALING

The Community Behavioral Health (CBH) system of delegated credentialing offers Providers the opportunity to establish and maintain their own credentialing process while meeting the standards established by CBH. Through the delegated credentialing process, the Provider will follow the guidelines necessary to ensure quality of care as determined by CBH.

Providers will be responsible for adherence to standards described within the Credentialing Manual. The process of delegated credentialing holds each Provider responsible for:

  • Establishing a method of credentialing for all direct
    care and supervisory staff.

  • Developing and maintaining standards of clinical
    practice, both discipline and Provider specific.

  • Identifying methods of assessing quality of care
    through written standards.

  • Determining outcome standards that measure
    aspects of care based on the results of treatment
    which includes consumer satisfaction.



Credentialing Manual (PDF)

 

City of Philadelphia