MEMBER SERVICES
Member Services Transportation Types of Service About Service
When you call Member Services, they may:
* ask you questions to find out what kind of services
you need.
* recommend where you can go to get services that are pre-approved (will
be paid for).
* help make appointments for you
* refer (send) you to crisis services when you have an emergency.
* answer your questions about the Behavioral Health System.
Member Services can also:
* help find out if a service you ask for is covered or
paid for by CBH.
* help you get transportation to your appointments, if necessary.
* help solve problems you may have with the services you are getting.
* respond to your complaints and/or grievances.
Member Services will answer your call 24 hours a day,
7 days a week.
If you do not understand English, Member Services will find someone
who speaks your language and try to find you a treatment program where
your home language is spoken.
Member Services...Your Link to Care!
Call 1-888-545-2600
