The Department of Behavioral Health/Mental Retardation Services

FAMILY'S RIGHTS

Child Services InterAgency Team Meetings Teens Only Family Service

As a parent or guardian of a child receiving sevices through CBH, you have certain rights:


* You have the right to be treated with dignity and respect as the parent or guardian of a child receiving services.

* You have the right to take part in setting up your child's treatment plans, and to make sure the plan is being followed.

* You have the right to bring any advocate (person who can help explain your wishes) to treatment planning meetings about your child.

* You have the right to be sure that your child's records are kept private.

* If your child is under 14 years old and getting mental health services, you have the right to look at your child's records.

* You have the right to refuse to have your child follow the treatment plan if you think it is not a good idea. You also have the right to know the risks to your child of not following the plan.

* You have the right to complain, if you are unhappy with the services your child is using.

* You have the right to change your child's counselor.

* You have the right to know the qualifications and job description of any person who is involved with your child's care.

* You have the right to "Notice and Appeal". This means that, if a service is denied, you must get a letter that tells you so. AND, you have the right to appeal (ask for another review of) that decsion (see Complaints and Grievances).

 

City of Philadelphia