WHAT IS A GRIEVANCE?
A grievance is what you file when you do not agree with CBH's decision
that a service that you or your provider asked for is not medically
necessary. You may file a grievance if CBH does any one of these
* denies a service
* approves less than what was asked for
* approves a different service from the one that was asked for
Next: What do I do if
I have a Grievance?
First Level Grievances
Complaints| Grievances| Expediting| DPW Fair Hearing| Special Situations
