COMPLAINTS AND GRIEVANCES
If you are unhappy with any of your services, please call CBH at 1-888-545-2600 and speak with your Member Services Representative. Or you can write CBH at:
CBH
7th Floor
801 Market Street
Philadelphia, PA 19107
Attn: Provider Network Operations
CBH has a special way to handle your concerns. This section of the Web Site will tell you what to do if you have a concern about your mental health or substance abuse services.
Did you know?..
You can get help if you are unhappy with your services and want to make a complaint or grievance. There are people who can help you with this process.
Complaints| Grievances| Expediting| DPW Fair Hearing| Special Situations
