The Philadelphia Water Department (PWD) serves the Greater Philadelphia region by providing integrated water, wastewater and stormwater services.
The Philadelphia Water Department strives for sustainable utility operations to ensure that we are capable of meeting the social, economic and environmental demands of a 21st Century water utility.
We want you to get involved! The Philadelphia Water Department provides many opportunities for you to learn about water and play a part in the health of our rivers and streams, the source of your drinking water.
In November 2012, Philadelphia voters approved an amendment to the Charter to allow City Council to establish, by ordinance, an independent rate-making body responsible for fixing and regulating rates and charges for water and sewer services.
Dear Water Department Customer:Drinking water has recently been the topic in the national and local news. And we wish to assure our customers that Philadelphia Water holds its pledge to provide safe, high quality water as its most sacred bond with our citizens.We view protection of public health as a core part of our mission and work closely with the Philadelphia Department of Health, in addition to participating in research conducted by national water research foundations. We are leaders in drinking water best practices and we have a stellar track record of providing reliable, top quality water that meets or does better than all federal standards for public health. Please read our full response and more information on drinking water quality in Philadelphia.