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Customer Affairs Unit

Contacting the Streets Department is easy!

The Customer Affairs Unit is prepared to assist you. Please use the information below to contact us.  Voice mail is retrieved throughout the day so please do not hesitate to leave a message .

 

ONLINE: Customer Service

  

  Customer Affairs Unit is open 8:00 a.m. to 5:00 p.m. EST,

Monday through Friday.

You may reach a representative at

 215-686-5560

or

 *FIX from your cell phone

 

 

Snow Emergency Route Information:  215-686-SNOW

 

Recycling Information: 215-685-RECYCLE (7329)

All City Services: 3-1-1


 
City of Philadelphia
Department of Streets
7th Floor, Municipal Services Building
Philadelphia, PA 19102-1676

 

Download Area

 

Customer Service Standards