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General Information
Call 311
Send us a message

Health Commissioner's Office
TTY: 711

To report a health emergency: 215-685-6748

Press inquiries: Jeff Moran, Director of Communications, 215-686-5244

Frequently Called Numbers
Air pollution/noise/vibration complaints 215-685-7580
Animal bite reports 215-685-6749
Animal licensing 215-683-LOST
Asbestos information 215-685-7576
Behavioral Health System
(Office of Mental Health, Coordinating Office of Drug and Alcohol Abuse Programs, Community Behavioral Health)
Child Abuse
(Child Protective Services, Department of Human Services)
To report child abuse in Philadelphia
Flu shots (seasonal) 215-685-6458
Food poisoning reports 215-685-7494
Health center appointment line 215-685-6790
Heat hotline (seasonal) 215-765-9040
HIV/AIDS information and testing 215-985-2437
Immunization information 215-685-6748
Infectious disease information 215-685-6740
Insect information and complaints
(mosquitoes, roaches, ticks, fleas)
Institutional sanitation and safety complaints
(boarding homes, day care centers, non-residential swimming pools, nursing homes, schools)
Lead poisoning and peeling paint 215-685-2797
Poison control center (24 hours) 800-222-1222
Rat complaints 215-685-9000
Restaurant complaints 215-685-7495
SmokeFree Philly information line 215-683-LIVE
Suicide and crisis intervention (24 hours) 215-686-4420
Travel immunization information 215-685-6740
Tuberculosis information 215-685-6873

Please refer to the list of divisions, at right, for additional contact information.