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General Information
Call 311
Send us a message

Due to the ongoing Verizon strike, the Philadelphia Department of Public Health is experiencing problems with its telephone and voice mail systems for certain locations and programs. If you are unable to reach a specific number or unable to leave a voicemail, please call 215-685-5200 and your message will be conveyed appropriately. If you are calling about an after-hours emergency, please call the City Hall Operator at 215-686-4514 and ask to speak to the Health Department on-call person.


Health Commissioner's Office
215-686-5200
TTY: 711

To report a health emergency: 215-685-6748

Press inquiries: Jeff Moran, Director of Communications, 215-686-5244

Frequently Called Numbers
Air pollution/noise/vibration complaints 215-685-7580
Animal bite reports 215-685-6749
Animal licensing 215-683-LOST
Asbestos information 215-685-7576
Behavioral Health System
(Office of Mental Health, Coordinating Office of Drug and Alcohol Abuse Programs, Community Behavioral Health)
215-413-3100
Child Abuse
(Child Protective Services, Department of Human Services)
To report child abuse in Philadelphia
215-683-6100
Flu shots (seasonal) 215-685-6458
Food poisoning reports 215-685-7494
Health center appointment line 215-685-6790
Heat hotline (seasonal) 215-765-9040
HIV/AIDS information and testing 215-985-2437
Immunization information 215-685-6748
Infectious disease information 215-685-6740
Insect information and complaints
(mosquitoes, roaches, ticks, fleas)
215-685-9026
Institutional sanitation and safety complaints
(boarding homes, day care centers, non-residential swimming pools, nursing homes, schools)
215-685-7342
Lead poisoning and peeling paint 215-685-2797
Poison control center (24 hours) 800-222-1222
Rat complaints 215-685-9000
Restaurant complaints 215-685-7495
SmokeFree Philly information line 215-683-LIVE
Suicide and crisis intervention (24 hours) 215-686-4420
Travel immunization information 215-685-6740
Tuberculosis information 215-685-6873


Please refer to the list of divisions, at right, for additional contact information.