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City of Philadelphia

Reports

The following monthly reports include information about Philly311’s top service requests, information requests, service tickets by agency, and our answered call service levels.

Contact Us

Call 3-1-1 for information or help with the City of Philadelphia Government services.

We can be reached directly at (215)686-8686 if for any reason you can't dial 311.

Hours of Operation:
Call Center:
Monday - Friday
8:00AM-8:00PM

Walk-In Office:
Monday - Friday:
8:15AM-4:15PM

Closed
Saturday, Sunday, and Holidays

Location:
City Hall
Room 167
Philadelphia PA 19107